VP, Client Service (Healthcare- Life Sciences + BioPharma)
About The Position
Bounteous is seeking a strategic executive Client Services Partner based in Texas to lead and grow a strategic enterprise healthcare and life sciences client relationship. The VP will drive engineering-led business transformation, business modernization, and AI-enabled innovation across complex global organizations. The role is accountable for end-to-end client success, strategic account growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. It will also help expand Bounteous’ Life Sciences consulting capabilities, shape industry strategy, and grow strategic client partnerships across the healthcare ecosystem. The Dallas, TX area is preferred; candidates elsewhere in Texas may be considered if they can meet client onsite requirements.
Requirements
- 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.
- 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.
- Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.
- Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.
- Proven success managing large client portfolios and driving revenue growth in consulting, digital transformation, or professional services environments.
- Outstanding executive presence and ability to influence C-suite stakeholders and lead strategic transformation discussions.
- Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.
- Excellent communication, negotiation, and presentation skills.
- BA/BS degree or equivalent consulting experience.
Nice To Haves
- Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.
Responsibilities
- Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.
- Partner with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.
- Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.
- Lead multi-year account strategies and executive business reviews to align client priorities, Bounteous business units, and delivery leadership.
- Oversee portfolio commercial and operational performance, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.
- Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.
- Ensure delivery of scalable, client-centric digital transformation initiatives, with accountability for solution estimates, SOW development, resource planning, and commercial governance.
- Build and mentor high-performing teams while representing the Health business unit with clients, partners, and industry forums.
Benefits
- Eligibility to participate in Bounteous’ Business Development Commission plan.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
