VP - ACH Product Manager

Barclays•New York, NY

5d•$155,000 - $200,000•Hybrid

About The Position

The VP - ACH Product Manager maximizes the value of Barclays’ real-time payments portfolio by defining product vision, developing and prioritizing the product roadmap, and delivering payment solutions for Corporate Banking clients. The role owns the end-to-end lifecycle management of instant payment capabilities, including The Clearing House RTP Network and the Federal Reserve’s FedNow Service. It serves as the voice of the customer and business, partnering across Product, Technology, Operations, Risk, Legal, Compliance, Financial Crime, Treasury Services, Sales, and industry stakeholders to support payment modernization objectives. The role provides product expertise to customers and colleagues, assesses market trends, customer feedback, sales data, regulatory requirements, and risks, and uses those insights to improve product offerings. It also supports customer inquiries, product adoption, marketing materials, colleague training, and product promotion at industry events. At the Vice President level, the role contributes to strategy, recommends change, advises senior stakeholders, manages risk and controls, and develops solutions through extensive research and complex analysis. Depending on whether it has leadership responsibilities or is an individual-contributor position, it may include people leadership or subject-matter leadership, technical direction, coaching, and guidance on strategic decisions. The position is located in New York, NY.

Requirements

Deep understanding of ACH payments, domestic payment processing, and corporate treasury workflows.
Strong knowledge of NACHA Operating Rules, ACH network requirements, return processes, and exception handling.
Comprehensive understanding of payments products, including ACH, Wire, Check, RTP/FedNow, and related client workflows.
Knowledge of payments connectivity standards, including NACHA file formats, APIs, host-to-host connectivity, and ISO 20022 initiatives.
Financial services experience and strong knowledge of Corporate Banking and Transaction Banking products.
Proven track record of owning and delivering strategic product initiatives.
Experience developing and managing product roadmaps and product backlogs.
Strong understanding of Agile methodologies, design thinking, and modern product management practices.
Strong analytical, commercial, and problem-solving capabilities.
Excellent stakeholder management and influencing skills.
Strong communication and presentation abilities.
Ability to manage multiple priorities in a highly regulated environment.
Ability to demonstrate Barclays’ Values of Respect, Integrity, Service, Excellence, and Stewardship and its Mindset of Empower, Challenge, and Drive.

Nice To Haves

Experience managing ACH products within a large transaction banking or corporate banking environment.
Knowledge of instant payments, payment modernization initiatives, and emerging payment rails.
Experience working with FinTechs, ERP providers, treasury workstations, and digital platforms.
Familiarity with APIs, embedded finance, and modern payment infrastructures.
SAFe (Scaled Agile Framework) certification.
Project and change management expertise.
Experience developing product business cases, pricing strategies, and financial models.
Understanding of AML, sanctions, fraud management, operational resiliency, and third-party risk frameworks.
Knowledge of RTP, FedNow, and future payment ecosystem developments.

Responsibilities

Define product vision and develop and prioritize the product roadmap for Barclays’ real-time payments portfolio.
Manage the end-to-end lifecycle of instant payment capabilities, including The Clearing House RTP Network and the Federal Reserve’s FedNow Service.
Represent customer and business needs while collaborating with Product, Technology, Operations, Risk, Legal, Compliance, Financial Crime, Treasury Services, Sales, and industry stakeholders.
Provide subject-matter expertise on products and services, including their features, benefits, limitations, risks, and compliance requirements.
Identify market trends, product opportunities, regulatory requirements, and potential risks; analyze sales data and customer feedback and communicate findings to relevant stakeholders.
Respond to customer inquiries, resolve issues, and guide customers on product usage.
Present product features and advantages to potential customers to build trust and encourage adoption.
Assist in developing and executing product marketing materials, including brochures, presentations, and online content.
Share product knowledge with colleagues and stakeholders through training sessions and workshops.
Participate in events, conferences, and networking opportunities to showcase products and generate interest.
Contribute to strategy, drive requirements, and recommend change; plan resources, budgets, and policies, maintain processes, and deliver continuous improvements.
Advise functional leadership teams, senior management, and other key stakeholders on functional and cross-functional matters.
Assess and mitigate risks and demonstrate accountability for risk management and control governance.
Collaborate across business areas to stay aligned with business activity and strategy.
Use extensive research and complex analytical thinking to define problems and develop innovative solutions.
Build and maintain trusted internal and external stakeholder relationships, using influencing and negotiating skills to achieve business objectives.
If the position includes team leadership, define roles and responsibilities, plan department needs, counsel employees on performance, and contribute to pay decisions; demonstrate leadership behaviors and develop colleagues.
If the position is an individual-contributor role, provide subject-matter expertise and technical direction, lead collaborative multi-year assignments, guide and coach specialists, and provide information supporting long-term profit, risk, and strategic decisions.