VOLUNTEER SERVICES COORDINATOR - Miami Lakes

Catholic Hospice, Inc.•Hialeah, FL

1d•Onsite

About The Position

The Volunteer Services Coordinator is responsible for the development, implementation, and evaluation of the patient care and administrative volunteer program. This role contributes to the recruitment of volunteers, mentors them, and evaluates their performance. The coordinator also manages volunteer training schedules, ensures compliance in the onboarding process, and assigns volunteers based on organizational needs and volunteer abilities. Additionally, this position works with various departments on fundraising activities and community relations, maintains volunteer records and statistics, and supervises assigned volunteers. The role also involves educating staff and referral sources about Hospice services, coordinating multiple projects, and performing other assigned duties.

Requirements

Bilingual English/Spanish required.
High School Diploma, Associate’s or Bachelor’s Degree, or equivalent combination of education and experience.
1-2 years of experience as a volunteer, working with volunteers and volunteer supervisory experience preferred.
1-2 years of experience in recruiting volunteers or employees preferred.
Knowledge non-profit organizations preferred.
Must have knowledge of computer office/clinical software.
Must be able to read, write and understand the English language.

Nice To Haves

Volunteer supervisory experience preferred.
Experience in recruiting volunteers or employees preferred.
Knowledge of non-profit organizations preferred.

Responsibilities

Contributes to the development of a written plan for the recruitment of volunteers capable of meeting the patient care and administrative needs of Catholic Hospice, Inc.
Acts as a mentor or role model to insure the effective implementation of the recruitment plan and evaluates volunteer performance.
Assists with interviewing volunteers and selects those who are appropriate for training and assignment.
Maintains the volunteer training schedule and agenda.
Ensures compliance in the on-boarding process.
Assigns all patient care and administrative volunteers based on the needs of the organization and abilities of the volunteers.
Works closely with the Manager of Volunteer Services in the recruitment of volunteers for Special Events.
Works collaboratively with Administration, Marketing and other Departments with fundraising activities to insure transparency of efforts towards all aspects of community relations and volunteer services.
Maintains appropriate records for all patient care and administrative volunteers.
Keeps an accurate accounting of patient care and administrative volunteer hours.
Keeps appropriate statistics on patient care and administrative volunteer services.
Supervises volunteers as assigned and receives feedback from teams for ongoing training and development.
Initiates community contacts to assist with organizational fundraising efforts.
Insures compliance of nonprofit statutes by acknowledging, responding or sending appropriate receipts to the donors, sponsors and funding sources for all projects.
Educates staff and respond to diverse referral sources regarding questions pertaining to Hospice services.
Effectively coordinate multiple projects from different sources with competing timelines.
Maintain your required licenses, certifications and mandatory skill updates.
Comply with all policies, local, state and federal laws and regulations.
Perform other duties as assigned.