Volunteer Services Coordinator
About The Position
Under the guidance of the Lead Volunteer Services Coordinator, the Volunteer Services Coordinator assists with managing the Volunteer Services Department. The role includes attending clinical meetings, scheduling and coordinating volunteer visits, and updating volunteer files and the electronic medical record. The coordinator assigns volunteers to duties suited to their interests, training, and capabilities, including patient visits and administrative work, and supports volunteer activities across the organization’s programs. The position also assists with recruiting, orienting, training, and coordinating volunteers; maintaining volunteer records, supplies, and equipment; and keeping files compliant with Medicare, State of Maryland, The Joint Commission, and other regulatory, funding, or accrediting requirements. The coordinator supports We Honor Veterans presentations, volunteer recognition, and the preparation of admissions materials. The role represents Volunteer Services at weekly Interdisciplinary Team meetings and attends offsite and off-hours events to educate and recruit volunteers. No supervisory responsibilities are assigned.
Requirements
- High school education or equivalent.
- Two years’ experience in an office setting, customer service, or a related field.
- Excellent verbal and written communication skills.
- Excellent organizational skills, attention to detail, and ability to multitask.
- Ability to communicate empathetically with volunteers, patients, caregivers, and staff.
- Ability to interact with volunteers, patients, caregivers, and staff from diverse backgrounds.
- Ability to educate volunteers from diverse backgrounds.
- Proficiency with Microsoft Office Suite and related software.
- Valid driver’s license in the state of residence, a good driving record, and access to a reliable automobile.
- Automobile insurance coverage with minimum limits of $100,000/$300,000.
- Ability to safely operate an automobile.
- Ability to lift and carry up to 15 pounds, with or without assistive devices.
- Ability to use hands and fingers for repetitive motions such as typing and using a mouse.
- Close visual acuity for reading small print and using a computer.
Nice To Haves
- Bachelor’s degree in a related field.
- Healthcare experience preferred.
Responsibilities
- Assign volunteers to duties suited to their interests, training, and capabilities, including patient visits and administrative work.
- Assist with recruiting, orienting, training, and coordinating volunteers for all organizational programs.
- Maintain and update volunteer files to ensure compliance with Medicare, State of Maryland, The Joint Commission, and other regulatory, funding, or accrediting organizations.
- Assist with implementing processes to recognize volunteers.
- Coordinate volunteer activities for We Honor Veterans presentations.
- Maintain volunteer records, supplies, and equipment.
- Copy and assemble admissions materials.
- Represent Volunteer Services at weekly Interdisciplinary Team (IDT) meetings.
- Attend offsite and off-hours events to educate and recruit volunteers.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
