Volunteer Engagement Assistant (Summer Intern Position)
About The Position
The Ottawa Food Bank is seeking a Volunteer Engagement Assistant to join their Volunteer Engagement team through the Canada Summer Jobs (CSJ) 2026 program. This position is funded through CSJ, which provides paid, full-time work experiences for youth aged 15 to 30 to support skills development and a successful transition into the labour market. The role focuses on reviewing and updating policies and processes related to volunteer programs, improving volunteer experience, and supporting the delivery of a youth summer volunteer program. It offers hands-on experience in nonprofit operations, policy development, research, and volunteer engagement best practices.
Requirements
- Strong writing, editing, and documentation skills
- Proficiency with Microsoft 365 (Word, Excel, Outlook, Teams, SharePoint)
- Strong organizational and time-management skills
- Critical thinking and problem-solving abilities
- Clear communication skills for engaging diverse audiences
- Post-secondary education or current enrollment in Policy Studies, Nonprofit Management, Social Sciences, or a related field
- Fluency in English (spoken and written)
Nice To Haves
- Volunteer or nonprofit sector experience
- Experience working with youth and/or students
- Research experience related to best practices or program design
- Familiarity with nonprofit operations, volunteer engagement, or risk management principles
- Ability to speak additional languages
Responsibilities
- Review, analyze, and update the existing youth summer volunteer program
- Research similar programs and recommend improvements
- Assist with the development of a new youth application process
- Support the review of applications and selection process
- Assist in creating presentations and onboarding materials for selected youth
- Collaborate with in-house staff experts to coordinate presentations and engagement sessions
- Support youth during on-site volunteer shifts
- Assist in developing a post-summer plan to support continued volunteer engagement for the youth cohort
- Map the current volunteer onboarding process and assess opportunities for improvement
- Research best practices for creating a clear and engaging volunteer experience
- Explore volunteer websites and tools to identify superior functionality and make recommendations for improvement
- Research and assess tools that support effective management and redirection of volunteer interest
- Assist with documentation, editing, and formatting of volunteer-related materials
- Support coordination and scheduling activities for volunteer initiatives
- Contribute to reporting and compliance-related tasks (including CCVI reporting support, where applicable)
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
