VolunTEEN Program (Unpaid)

Kansas City Zoo•Kansas City, MO

About The Position

The unpaid, year-long VolunTEEN program connects students with their community through experiences involving animals and nature. It is designed to be engaging and educational while empowering students to make an impact in their communities. Students may reapply in each year they remain eligible; returning VolunTEENs may take on expanded duties and responsibilities. The program has two introductory groups: Trailblazers and DigiTeens. Trailblazers spend most of their time outdoors on Zoo grounds, engaging and educating guests about animals and conservation under the direction of staff and docents. They present biofacts and other educational materials. DigiTeens primarily complete virtual assignments off Zoo grounds, developing skills related to data analysis, graphic design, and content creation, and creating resources that help other VolunTEENs connect with the community. The appointment is based on completion of required hours over one year and may be renewed for another year at the supervisor’s discretion. Hours are completed on and off Zoo grounds and in the local community; shifts and schedules vary and are flexible. Training is provided, and the Volunteer Contact and Conservation & Education Department employees are available for questions and assistance. Current Kansas City Zoo & Aquarium employees are not eligible to participate. The application deadline is February 28.

Requirements

Must be in 8th–12th grade at the time of application.
Positive, guest-centered attitude and dependability.
Excellent communication skills.
Must pass a background screening.
Trailblazers must be willing to work in all weather extremes.
DigiTeens must have access to and ability to work on a computer with internet access.

Nice To Haves

DigiTeens: Experience with a variety of computer software is preferred.

Responsibilities

Promote the Zoo’s mission, events, and programs to connect audiences with one another, the natural world, and conservation.
Work autonomously as an effective team member and contact leadership when assistance is needed.
Maintain a general understanding of the animal collection, conservation projects, and sustainability initiatives to communicate appropriate conservation messaging.
Maintain a positive disposition and practice active listening during interactions.
Deliver engaging animal interpretation throughout the Zoo, sharing animal stories and actions guests can take to help.
Initiate conversations with guests, answer questions, and educate them about animals.
Adapt to a variety of teaching and learning styles for each engagement.
Consistently improve knowledge of animal welfare, interpretation techniques, and science education techniques.
Support the organization, upkeep, and maintenance of educational materials.
Assist in facilitating and implementing the Zoo and Aquarium’s mission, strategic plan, and core values.
Perform other duties or special projects as assigned in the best interests of the Kansas City Zoo & Aquarium.