VM Coordinator

Starboard Cruise Services•Doral, FL

About The Position

The Visual Merchandising Coordinator supports and manages visual merchandising operations, overseeing the end-to-end management and fulfillment of visual merchandising jobs. The role collaborates with vendors and internal teams to deliver projects on time, within scope, and in alignment with strategic marketing objectives and the direction and priorities of the Senior Marketing Manager and visual merchandising team. The coordinator manages visual merchandising orders, schedules, purchase orders, invoicing, local ship setups, and expenses. The position supports project planning and execution, visual element procurement and delivery, vendor relationships, logistics coordination, installations, quality control, reporting, and project closeout. Some flexibility in work hours is permitted, but the employee must be available during core hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, and work 30 hours each week to maintain full-time status. Occasional evening and weekend work may be required. Travel is less than 10% of work time. The role is based in an office environment and involves frequent sitting, walking, and standing, as well as occasional climbing, stooping, kneeling, crouching, and balancing. It requires frequent eye, hand, and finger coordination for office machinery and occasional lifting of office products and supplies weighing up to 20 pounds. Oral and auditory abilities are required for interpersonal communication and use of communication devices such as the telephone. Starboard Group and Onboard Media describe their commitment to equal employment opportunity and an equitable workplace free of discrimination and harassment. They value diverse experiences and state that employment decisions are based on business needs, job requirements, and individual qualifications.

Requirements

4 to 6 years of experience.
Associate's degree.
Strong organizational skills and ability to manage multiple projects simultaneously.
Excellent communication and collaboration skills for working with cross-functional teams and external vendors.
Experience in production coordination, vendor management, and budget tracking.
Ability to work under pressure and adapt to shifting priorities in a fast-paced environment.
Experience in retail, visual merchandising, or marketing operations.
Experience with budgeting and invoicing related to marketing projects.
Highly organized, detail-oriented, and comfortable managing multiple tasks across teams and partners.
Strong interpersonal communication skills, including active listening, checking for understanding, adapting communication to diverse stakeholders, and providing timely, helpful information.
Outstanding written and oral communication skills.
Ability to solve problems, prioritize competing deadlines, follow through with minimal supervision, and change direction quickly.
A can-do attitude, ownership of outcomes, and commitment to executing work excellently regardless of task size.
Strong sense of urgency and ability to remain composed under pressure.
Ability to make recommendations and decisions independently, with some managerial guidance, and contribute to strategy development aligned with the category vision set by the Merchandise Manager.
Travel requirement of less than 10% of work time.
Must be available during core hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, and work 30 hours each week to maintain full-time status.
Occasional evening and weekend work may be required.
Ability to meet the stated physical demands, including occasional lifting of up to 20 pounds and frequent use of office machinery.

Responsibilities

Oversee visual merchandising projects in line with team priorities, developing timelines, deliverables, and dependencies and reprioritizing as business needs change.
Fulfill ship maintenance requests and conduct visual merchandising audits as determined by the cruise line partner.
Provide weekly reports on project progress and distribution, and follow up with stakeholders.
Develop execution directives for installations and implementations, and complete post-installation reports documenting execution, opportunities, and standards compliance.
Conduct shop visits and quality-control checks to ensure materials meet industry standards.
Manage ordering of visual merchandising elements, including support for co-op jobs through the PM tool.
Order identified visual merchandising elements and manage their delivery, expenses, and payments from end to end.
Manage orders, purchase orders, invoices, and expenses as required.
Ensure order accuracy and timely printing and delivery of materials from new and existing vendors.
Supervise local installations on cruise ships and assist with setups as needed.
Manage existing vendor relationships and identify and source new vendor partners, supporting competitive pricing, timely quotes, quality standards, and efficient procurement.
Coordinate ocean, truck, and air deliveries with the distribution center and external logistics partners; track deliveries and ensure proper documentation.
Track project costs, ensure invoices are proper, manage payments, and close projects promptly after completion.