Vitamin Department Clerk

Fresh Thyme Market•Ballwin, MO

About The Position

The Vitamin & Body Care Clerk keeps natural living shelves stocked and clean during business hours, assists customers, and maintains a friendly, energetic demeanor. The role requires following all procedural guidelines established by the Vitamin & Body Care Department. All team members are also expected to perform their daily responsibilities with a focus on sales and customer service, maintain a positive attitude, and work as team players. The position includes cleaning and organizing aisles and work areas; stocking and presenting merchandise; checking product rotation and expiration dates; assisting customers with product selection and purchases; receiving and inspecting shipments; maintaining point-of-purchase materials; and supporting inventory preparation. The clerk must sustain product knowledge, keep the department clean and sanitary, and perform other duties as assigned. The job requires flexibility to work varied hours and days as business needs dictate. The position generally starts at $15.00–$16.50 per hour, with raises in accordance with company policy. Fresh Thyme offers competitive compensation and incentive and recognition programs. Benefits for full-time team members include medical, dental, and life insurance. All team members receive paid parental leave, access to a 24/7 Employee Assistance Program, and a 401(k) plan with an employer match; programs are also available to support part-time team members.

Requirements

High school diploma or equivalency degree.
Maintain the highest level of customer service.
Adapt to a changing, high-volume retail environment and work in a cross-functional team environment.
Take initiative when problems arise and adapt to a variety of situations.
Demonstrate attention to detail, prioritize tasks, and meet deadlines.
Have excellent verbal communication and interpersonal skills for interacting with peers and senior management.
Multitask and maintain strong organizational skills.
Support and contribute to team goals.
Be able to work varied hours and days as business dictates.
Be familiar with Health Department guidelines and regulations relevant to grocery retail.
Have basic knowledge of math, weights, and measures.
Have advanced knowledge of Natural Living products and be able to reference answers to customer questions.

Nice To Haves

Preferred 1–2 years of grocery retail experience with Vitamin & Body Care department processes and procedures.
Previous experience in the natural foods industry is a plus.

Responsibilities

Keep natural living aisles, storage areas, and work areas clean and safe, including cleaning shelves and products, removing spills and hazards, and sweeping.
Stock and present products by facing, filling, and organizing merchandise according to department schematics, and ensure tags and prices are accurate.
Check product rotation, remove expired or spoiled products, and maintain a code-date log to clear or trade out products before expiration.
Respond to customer inquiries and assist with purchases, information, and product selection, including selling and cross-selling products.
Receive, inspect, and log products for shipment accuracy, temperature, and quality.
Monitor point-of-purchase signs and maintain recipe cards, coupons, promotional materials, and product information.
Participate in pre-inventory preparation, including organizing back stock and ensuring tags match products.
Maintain a high level of product knowledge and product preparation knowledge.
Regularly walk the department to ensure it is organized, sanitary, and clean.
Perform other duties as assigned.