Vitamin/Body Care Assistant

Natural Grocers • Brownsville, TX

12d • Onsite

About The Position

The Vitamin/Body Care Assistant supports the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments. The role prioritizes excellent customer service, maintaining appealing and fully stocked departments, supporting inventory and sales performance, and assisting with department staff and store operations. The position includes limited Manager on Duty responsibilities but is not intended to serve as the store’s overall Manager on Duty.

The schedule is based on store needs and includes evenings, weekends, and holidays. The position requires five days and 40 hours per week, as well as attendance at mandatory store meetings. Employees are expected to be hands-on and perform assigned duties as needed; responsibilities may change.

Requirements

• High school diploma, GED, or equivalent preferred.
• Ability to pass food safety training courses and/or certifications required by law and keep applicable certifications current and registered.
• Ability to manage changing priorities and stay focused on the task at hand.
• Sense of urgency in completing tasks.
• Excellent customer service skills.
• Strong organization and attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficiency in MS Word, Excel, and Outlook.

Nice To Haves

• One year of experience in a grocery or retail environment preferred; natural foods background is a plus.
• One year of experience supervising others preferred.
• One year of experience in vitamins or supplements preferred.

Responsibilities

• Provide world-class customer service and a positive customer experience.
• Exemplify integrity, responsibility, and excellence, and follow company policies.
• Create inviting, full, and shopable departments.
• Assist department managers with ordering and maintaining accurate inventory levels.
• Assist with managing margins, driving sales, and department profitability, including minimizing shrink and maximizing effective purchasing.
• Ensure in-stock products and department conditions meet company standards.
• Offer and follow up on special orders.
• Merchandise shelves, endcaps, and dynamic displays.
• Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Assist in training and monitoring department personnel, including assigning tasks and following up on them.
• Conduct active and passive demonstrations.
• Work with department managers to address department performance issues.
• Support store opening and closing activities, including the Daily Sales Report, cash handling, and cashier closeout responsibilities.
• Perform register functions, including backup cashiering, customer returns, customer complaints, and covering register shift changes and scheduled breaks.
• Maintain the safety and security of customers and employees.
• Answer customer questions according to company standards and policies, including using Health Supportive Statements and/or statements of nutritional support.
• Continually increase product knowledge.
• Use SAP, inventory management software, email, and other information systems as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays; work five days and 40 hours per week and attend mandatory store meetings.
• Perform limited Manager on Duty duties without serving as the overall Manager on Duty for the store.
• Perform other tasks assigned by a manager as needed.

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday pay for five holidays when stores are closed
• Paid time off, including sick days and vacation, increasing with tenure
• Paid nutrition education
• Crew member discount
• N}power customer appreciation and rewards program
• Regular scheduled pay increases
• Advancement opportunities and career development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• Medical, dental, and vision insurance for full-time crew members working 30 or more hours per week
• Paid parental leave for full-time crew members working 30 or more hours per week
• Paid medical leave through company-paid short-term disability insurance for full-time crew members working 30 or more hours per week
• Company-paid short-term disability insurance for full-time crew members working 30 or more hours per week
• Company-paid life insurance for full-time crew members working 30 or more hours per week
• Voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance, for full-time crew members working 30 or more hours per week
• Retirement savings plan (401k) with discretionary company match for full-time crew members working 30 or more hours per week
• Healthcare and dependent care flexible spending accounts (FSA) for full-time crew members working 30 or more hours per week
• Health Savings Account (HSA) with company match for full-time crew members working 30 or more hours per week

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED