Vitamin/Body Care Assistant

Natural Grocers•Warrenton, OR

9d•$19 - $19•Onsite

About The Position

The Vitamin/Body Care Assistant supports the Vitamin and Body Care Managers in operating and improving the profitability of the vitamin and body care departments. The role prioritizes world-class customer service, department presentation, accurate inventory, merchandising, sales and margin support, and compliance with company policies and standards. The assistant also helps train and monitor department personnel and may have limited Manager on Duty responsibilities, but is not intended to serve as the store’s overall Manager on Duty. The position requires five days and 40 hours per week, including evenings, weekends, and holidays as scheduled to meet store needs, as well as attendance at mandatory store meetings. Employees are expected to be hands-on and to complete assigned tasks as needed. The role uses SAP, inventory management software, Microsoft Office, email, and other information systems. Physical demands include frequent standing and walking, lifting and carrying items of varying weights, reaching, bending, and other movements throughout the shift. The work environment may include sharp tools and equipment, dust, fumes, and congested worksites.

Requirements

High school diploma, GED, or equivalent preferred.
Ability to pass food safety training courses and/or certifications required by law, and keep certifications current and registered when applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Sense of urgency in completing tasks.
Excellent customer service skills.
Strong organization and attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficiency in Microsoft Word, Excel, and Outlook.

Nice To Haves

One year of experience in a grocery or retail environment preferred; natural foods experience is a plus.
One year of experience supervising others preferred.
One year of experience in vitamins or supplements preferred.

Responsibilities

Provide world-class customer service and a positive customer experience.
Demonstrate integrity, responsibility, and excellence while following company policies.
Maintain inviting, full, and shoppable departments.
Assist department managers with ordering and maintaining accurate inventory levels.
Help manage margins, drive sales, and support department profitability by minimizing shrink and maximizing effective purchasing.
Ensure in-stock products and conditions meet company standards.
Offer and follow up on special orders.
Merchandise shelves, endcaps, and dynamic displays.
Participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock activities.
Assist with training and monitoring department personnel, including assigning tasks and following up on them.
Conduct active and passive product demonstrations.
Work with department managers to address performance issues within the department.
Support store opening and closing activities, including Daily Sales Report (DSR), cash handling, and cashier closeout responsibilities.
Perform register functions, including backup cashiering, customer returns, customer complaints, and register shift changes and scheduled-break coverage.
Maintain the safety and security of customers and employees.
Answer customer questions according to company standards and policies, including using Health Supportive Statements and/or statements of nutritional support.
Continually increase product knowledge.
Use SAP, inventory management software, email, and other information systems as needed.
Attend mandatory store meetings and work a schedule based on store needs, including evenings, weekends, and holidays.
Complete other assigned tasks as needed to help the company thrive.

Benefits

Birthday Bonus Pay for all Crew Members.
Vitamin Bucks, up to $2,080 earned as store credit annually.
Holiday pay for five holidays when stores are closed.
Paid time off for sick days and vacation, increasing with tenure.
Paid nutrition education.
Crew Member discount.
N}power customer appreciation and rewards program.
Regular scheduled pay increases.
Advancement opportunities and career development.
Health and Wellness Program.
Employee Assistance Program (EAP).
Employee Referral Program.
For full-time Crew Members working 30 or more hours per week: medical, dental, and vision insurance.
For full-time Crew Members working 30 or more hours per week: paid parental leave.
For full-time Crew Members working 30 or more hours per week: paid medical leave through company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid short-term disability insurance.
For full-time Crew Members working 30 or more hours per week: company-paid life insurance.
Voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance.
Retirement savings plan (401k) with discretionary company match.
Healthcare and dependent care flexible spending accounts (FSA).
Health savings account (HSA) with company match.