Visual Security Associate - Full Time

Belk•Savannah, GA

11d

About The Position

The Visual Security Associate supports store asset protection initiatives by providing consistent visual theft deterrence while ensuring a positive customer experience. This hourly role provides excellent customer service while monitoring and reporting suspicious activities from a strategic location within the store. The associate is a visible presence in designated areas, helps maintain a secure environment, communicates potential security concerns to store leadership, and collaborates with store leaders and associates to protect assets and uphold safety standards. The role also supports store operations and contributes to a clean, organized, welcoming environment and positive store culture.

Requirements

Dedication to customer service and motivation to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to use data and guidance to make timely, effective decisions.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move throughout all store areas and remain accessible to customers.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, providing personalized service and a welcoming shopping experience.
Maintain a visible presence in designated areas to deter potential theft and help maintain a secure environment.
Observe customer behaviors and identify activities that may indicate potential theft.
Promptly communicate customer concerns, suspicious behaviors, and potential security issues to store leadership.
Collaborate with store leaders and associates to protect store assets and uphold safety standards.
Help maintain a clean, organized, and welcoming store environment.
Adapt to changing circumstances and adjust tactics or focus based on business needs.
Use training tools and resources, respond to feedback, and build skills and performance; stay informed about products, promotions, policies, and store events.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.