UNIQLO Visual Associate (Full-Time)

UNIQLO•Boston, MA
•$18 - $22

About The Position

The Visual Associate supports visual merchandising and store operations at UNIQLO’s Newbury Street location. The role maintains brand standards for visual presentation, cleanliness, and organization; ensures merchandise and signage are properly represented; and works with management to implement seasonal presentations and visual initiatives. The associate monitors sell-through and replenishment using sales reports, creates effective displays, adjusts lighting, and supports sales goals while delivering customer service according to UNIQLO’s service standards and Fundamental Principles. This is a full-time role averaging 32 or more hours per week based on business seasonality, with peak season from September through December. Full-time employees must be available for at least a five-day workweek and may have only two days off per week, both within the same Monday–Sunday workweek. The position requires retail experience and the physical ability to stand for extended periods, lift and carry up to 50 pounds, move objects of at least 25 pounds, and maneuver around the sales floor and stockroom.

Requirements

  • At least one year of retail experience.
  • Ability to create compelling visual presentations according to company guidelines and brand standards.
  • Ability to drive sales through effective merchandise placement and display.
  • Excellent attention to detail.
  • Ability to address store-specific visual and merchandising challenges using brand standards and headquarters direction as guidance.
  • Ability to identify potential visual merchandising opportunities and develop creative solutions.
  • Ability to work within teams and build partnerships.
  • Demonstrated ability to prioritize multiple tasks and work with a sense of urgency.
  • Ability to effectively communicate with customers and store personnel.
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand for long periods, read computer terminals, and push, pull, or move objects weighing at least 25 pounds.
  • Ability to maneuver around the sales floor and stockroom while repeatedly bending, twisting, stooping, squatting, and climbing.
  • Availability for a minimum five-day workweek; full-time employees may have only two days off per week, and both days off must fall within the same Monday–Sunday workweek.

Responsibilities

  • Maintain brand standards for visual presentation, cleanliness, and organization throughout the store.
  • Ensure merchandise is represented on the sales floor in full size runs and that proper signage is present.
  • Partner with management to prepare and implement seasonal merchandising presentations and new visual merchandising initiatives.
  • Work with store management to monitor merchandise sell-through and replenishment using sales reports.
  • Create visually appealing, brand-appropriate displays that drive sell-through and respond to the store’s business needs.
  • Adjust lighting to highlight merchandise and displays according to company standards.
  • Proactively manage customer needs and exceed expectations by following the U.N.I.Q.L.O. service standard, the Fundamental Principles, and the six standard phrases.
  • Provide product and brand knowledge to employees and customers.
  • Follow company policies and procedures and notify management of infractions.
  • Assist management in identifying and resolving store issues.
  • Support the store team in meeting and exceeding sales goals.
  • Assist with special projects assigned by management.

Benefits

  • Competitive compensation
  • Promotion opportunities every three months based on individual performance
  • Career advancement opportunities
  • 401(k) contribution match: 100% of the first 3% contributed and 50% of the next 2%
  • 30% employee discount
  • Employee Assistance Program
  • Commuter benefits
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • HSA/FSA
  • Paid time off
  • Sick and wellness time off
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