Visual Security Associate - Full Time

Belk•Savannah, GA

About The Position

The Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence while ensuring a positive customer experience. This hourly role provides excellent customer service while monitoring and reporting suspicious activities from a strategic location within the store. The associate collaborates with store leaders and teammates to protect store assets, uphold safety standards, and support store operations. The role requires flexibility to respond to changing business needs and a commitment to learning and strengthening performance.

Requirements

Dedication to customer service and motivation to achieve store objectives.
Skills and experience to perform the role, along with a commitment to continuous learning.
Ability to use data and guidance to make timely, effective decisions.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.
Ability to regularly move throughout all store areas and remain accessible to customers.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, providing personalized service and a welcoming shopping experience.
Maintain a visible presence in designated areas to deter potential theft and help keep the store secure.
Observe customer behavior and identify activity that may indicate potential theft.
Promptly communicate customer concerns, suspicious behavior, and potential security issues to store leadership.
Collaborate with store leaders and associates to protect store assets and uphold safety standards.
Help maintain a clean, organized, and welcoming store environment.
Adapt to changing circumstances and adjust tactics or focus based on business needs.
Use training tools and other resources, and incorporate feedback to build skills and improve performance.
Stay informed about products, promotions, policies, and store events.
Build connections with teammates, share knowledge, and contribute to a positive store culture.