About The Position

The Visual Merchandiser Supervisor provides solutions to store-specific visual and merchandising challenges using brand standards and corporate visual guidelines to maintain brand integrity. The supervisor adapts corporate visual direction to individual store needs and inventory levels and drives sales through strategic merchandise placement. The role supports the Visual Manager in overseeing the brand aesthetic and improving store profitability by helping execute visual and merchandising plans. The supervisor trains the team on brand standards for visual presentation, cleanliness, and organization; executes new-item deliveries; prepares seasonal merchandising presentations; monitors sell-through and replenishment using sales reports; and partners with store management on visual decisions that affect workload and sales. The role also supports store objectives, delivers UNIQLO-standard customer service, shares product and brand knowledge, enforces company policies and procedures, and assists with management-assigned projects. The position supervises the visual team by motivating staff toward sales goals, delegating and monitoring tasks, coordinating schedules and coverage, supporting training and development, and promoting communication, morale, and adherence to health and safety guidelines. Full-time availability requires open availability at least five days per week, averaging 32 or more hours per week based on seasonality, no more than two days off in a Monday–Sunday workweek, and limited scheduling restrictions as specified in the posting.

Requirements

  • High school diploma or GED.
  • 2–3 years of retail visual merchandising or display experience.
  • Maintain open availability at least five days per week, averaging 32 hours or more per week based on business seasonality.
  • Have no more than two days off in the same Monday–Sunday workweek.
  • Limit scheduling restrictions to no more than three days per week, with only one restriction permitted Friday–Sunday and at least one restriction being time-based.
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand for long periods, read computer terminals, and push, pull, or move objects weighing at least 25 pounds.
  • Ability to maneuver around the sales floor and stockroom while repetitively bending, twisting, stooping, squatting, and climbing.
  • Ability to communicate effectively with customers and store personnel.

Responsibilities

  • Train employees and maintain brand standards for visual presentation, cleanliness, and organization throughout the store.
  • Execute new-item deliveries so items are placed promptly and garments are represented on the sales floor in full size runs with appropriate signage.
  • Prepare and implement seasonal merchandising presentations and manage new visual merchandising initiatives.
  • Monitor merchandise sell-through and replenishment using sales reports.
  • Partner with store management on visual merchandising decisions affecting store workload and sales; create and update brand-appropriate displays to drive sell-through and maximize the business.
  • Ensure lighting and signage meet company standards and effectively highlight merchandise and displays.
  • Support store management in meeting customer service, operational, and other store objectives.
  • Proactively manage customer needs and exceed expectations by following UNIQLO service standards, Fundamental Principles, and six standard phrases.
  • Provide product and brand knowledge to employees and customers.
  • Exemplify and enforce company policies and procedures.
  • Assist with special projects assigned by management.
  • Partner with Store Managers to identify and resolve store issues.
  • Motivate the visual team to meet and exceed sales goals.
  • Delegate and monitor tasks to ensure follow-through and results.
  • Manage weekly and monthly work schedules to maximize visual-team productivity.
  • Supervise breaks and ensure adequate visual coverage during peak times.
  • Promote morale and motivation and facilitate effective communication within the visual team.
  • Ensure the visual team and store employees follow health and safety guidelines.
  • Partner with the Visual Manager to train and develop the visual team.
  • Communicate effectively with customers and store personnel.

Benefits

  • Competitive compensation starting at $25.00 per hour.
  • Promotion opportunities every three months based on individual performance.
  • Career advancement opportunities.
  • Medical, dental, and vision coverage.
  • 401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2%.
  • Paid parental leave.
  • Fertility benefits, including IVF.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • HSA/FSA options.
  • Employee Assistance Program.
  • Vacation and personal time off.
  • Sick and wellness time off.
  • 30% employee merchandise discount.
  • Commuter benefits.
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