Visual Lead - Waterside Shops

Alo Yoga • Naples, FL

2d • Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work and provide feedback to the team in support of store operations. Duties involve constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to complete other tasks that keep the store clean, safe, inviting, and operating efficiently.

As a visual leader, this role manages operational functions such as shipment, receiving and processing, reverse transfers, sales-floor recovery and replenishment, floor-set updates, and supply management. The Visual Lead maintains strategic product presentation, plans visual floor changes with management, executes visual direction to company expectations and timelines, and uses reporting tools to identify opportunities involving product placement, outfitting, and stock levels.

As a business and people leader, the Visual Lead partners with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendors, technology, and facilities. The role uses metrics to support business strategies, leads by example, helps coach and develop associates, and uses performance tools to provide feedback. The Visual Lead also collaborates with other leads on cross-functional training and business execution, carries out company operations directives and projects, and opens and closes the store in accordance with visual standards.

Requirements

• At least 2 years of prior work experience in a client-centric sales environment.
• Proven leadership capabilities and excellent decision-making.
• Values feedback, is receptive to receiving feedback, and is eager to provide it.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Requires constant movement around all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Full-time employees are expected to be available for opening, closing, and weekend shifts; schedules may change.
• Employees are expected to be able to work from the week of and including Black Friday through the end of the holiday season in the first week of January.

Responsibilities

• Manage shipment, receiving and processing, reverse transfers, sales-floor recovery, intra-day replenishment, floor-set updates, and supply management.
• Maintain strategic product presentation through product recovery, restocking, destocking, and visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
• Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
• Execute and maintain visual direction from planning through completion, meeting company expectations, budgets, and timelines.
• Use reporting tools with management to identify business opportunities involving product placement, outfitting, and stock levels, and make changes as needed.
• Partner with Operations and Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use business metrics to support strategies that drive results.
• Assess and fulfill the needs of the business, team, and guests on the retail floor.
• Lead by example and inspire staff in daily operations, guest experience, and visual standards.
• Partner with management to coach, guide, and direct associates, and support recruitment and talent development.
• Use company performance tools to evaluate associates and provide ongoing feedback to support growth and improvement in partnership with the store leader.
• Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead on business execution.
• Execute company-level operations-focused directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
• Open and close the store in accordance with visual standards.
• Perform other tasks as needed to keep the store clean, safe, inviting, and operating efficiently.

Benefits

• Generous ALO employee discount.
• Free ALO Wellness Club membership with access to hundreds of streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Enhanced additional benefits, including free virtual access to mental health providers and new parent support for employees and dependents.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed