Operations Manager - Waterside Shops

Alo Yoga • Naples, FL

6d • Onsite

About The Position

The Operations Manager is a member of the store leadership team responsible for ALO’s operational strategy in the store. The role focuses on inventory management, labor planning, and scheduling to maintain an efficient, effective, and customer-ready store. The Operations Manager oversees operational processes, investigates inventory accuracy issues, supports inventory sell-through and delivery planning, and promotes safe and efficient store operations. In partnership with the General Manager, this person reviews budgets and business metrics, supports planning, and represents the business in meetings and conference calls. The role also leads and develops the Operations team through coaching, accountability, communication, succession planning, and recruitment. The Operations Manager supports the ALO Sales and Service Model and works with business partners to advance organizational goals while balancing business needs with brand culture.

Requirements

• 3–5 years of retail or related industry leadership experience.
• Working knowledge of MS Office, including Word, Excel, and Outlook.
• Strong verbal and written interpersonal and communication skills.
• Ability to handle multiple tasks in a changing environment.
• Independent work ethic, time-management skills, and personal accountability.
• Alignment with and embodiment of ALO’s Guiding Principles.
• Ability to move constantly throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Availability for opening, closing, and weekend shifts.
• Availability to work from the week of and including Black Friday through the end of the holiday season, the first week of January.

Responsibilities

• Oversee and support execution of key operational processes.
• Investigate root causes of inventory accuracy issues and partner with the Manager to escalate process or system gaps.
• Champion strong salesfloor operational standards using business performance data.
• Support sell-through management by maintaining accurate inventory counts and coordinating labor hours for product deliveries.
• Support a safe work environment and efficient store operations.
• Represent the business in meetings and conference calls in partnership with the General Manager.
• Review and monitor the budget, reporting, business data, and metrics with the General Manager, and inform planning processes such as quarterly business reviews and sales planning.
• Plan workflow and business needs to protect optimal performance.
• Ensure the Operations team communicates and embodies ALO’s mission and guiding principles.
• Lead the Operations team through accountability, regular coaching, talent development, and effective communication.
• Build internal and external talent pipelines through succession planning and recruitment strategy.
• Write an effective schedule that prioritizes business needs in partnership with the General Manager.
• Oversee execution of selected ALO Sales and Service Model deliverables while protecting operational efficiency.
• Collaborate on and implement the General/Store Manager’s vision and work cross-functionally with business partners as directed to support organizational goals.
• Navigate the organization while balancing business needs and brand culture.

Benefits

• Generous ALO employee discount.
• Free membership to ALO Wellness Club, with access to streaming fitness and yoga classes.
• Medical, dental, and vision plan options.
• Free virtual access to mental health providers.
• New parent support for employees and dependents.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at Sanctuaries in select cities.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed