Visual Lead - Wicker Park

Alo Yoga•Chicago, IL

1d•Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work, provide feedback, and support effective store operations. Duties involve constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to complete other tasks that help keep the store clean, safe, inviting, and efficient. The role combines visual execution, business support, people leadership, and operational coordination. The Visual Lead manages operational functions such as shipment processing and floor recovery; maintains product presentation and visual direction; uses reporting and business metrics to identify opportunities; supports associate coaching and development; collaborates on cross-functional training and company initiatives; and opens and closes the store according to visual standards. Full-time employees are expected to be available for opening, closing, and weekend shifts, which may change according to business needs. Employees are also expected to be able to work from the week of Black Friday through the first week of January.

Requirements

At least 2 years of prior work experience in a client-centric sales environment.
Proven leadership capabilities and excellent decision-making.
Values feedback, is receptive to receiving feedback, and is eager to provide it.
Self-motivated, with a desire to achieve results and excel individually and as part of a team.
Excellent interpersonal and written communication skills.
Aligns with and embodies ALO’s Guiding Principles.
Requires constant movement throughout all areas of the store.
Ability to lift, push, carry, or otherwise move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
Ability to stand and move for an entire shift.
Full-time employees are expected to be available for opening, closing, and weekend shifts, which may be subject to change.
Employees are expected to be able to work from the week of Black Friday through the first week of January.

Responsibilities

Manage shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
Maintain strategic product presentation and merchandising, including product recovery, restocking, destocking, and visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
Execute and maintain visual direction from planning through execution, meeting company expectations, budgets, and timelines.
Use reporting tools with management to identify business opportunities related to product placement, outfitting, and stock levels, and make changes as needed.
Partner with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
Use business metrics to support strategies that drive business results.
Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
Lead by example and inspire staff in daily operations, guest experience, and visual standards.
Partner with management to coach, guide, and direct Associates, and support recruitment and talent development.
Use company performance tools to evaluate Associates and provide ongoing feedback to support individual growth and improvement in partnership with the store leader.
Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead to ensure effective business execution.
Execute company-level operations-focused directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
Open and close the store in accordance with visual standards.
When not assisting guests, take initiative to perform tasks that help keep the store clean, safe, inviting, and operating efficiently.

Benefits

Generous ALO employee discount.
Free membership to ALO Wellness Club, with access to streaming fitness and yoga classes.
Competitive medical, dental, and vision plan options.
Free virtual access to mental health providers.
New parent support for employees and dependents.
401(k) with company matching.
Monthly Store Incentives; Leads are eligible for the Monthly Store Incentive bonus program.
Clothing allowance.
Free yoga classes at ALO Sanctuaries in select cities.
Commuter benefits.