Sales Associate (Part-Time) - Wicker Park

ALO • Chicago, IL

1d • $17 - $21 • Onsite

About The Position

The Sales Associate works to achieve store sales goals while delivering the ALO experience and upholding the Brand Mission. The role creates an authentic, high-quality experience for every guest through genuine connection, product education, and education about ALO’s community and culture. The Sales Associate is knowledgeable about product features, benefits, fabric, usage, design, and care, and works collaboratively in a team culture centered on feedback and excellence.

This position is part-time and non-exempt, with associates expected to work up to 30 hours per week based on business needs, with a minimum shift length of four hours. Employees must be available to work during the company’s holiday blackout period, from the week of American Thanksgiving through the first week of January.

Requirements

• Passion for customer service and delivering exceptional experiences.
• Align with and embody ALO’s Guiding Principles.
• Self-motivation and a desire to achieve results and excel individually and as part of a team.
• Ability to move constantly throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Availability to work during the company’s holiday blackout period, from the week of American Thanksgiving through the first week of January.

Nice To Haves

• Preferred 1+ years of prior work experience in a client-centric sales environment.

Responsibilities

• Contribute positively to the business and store environment in alignment with store leadership and company goals.
• Drive and exceed sales goals by leading ALO Flow initiatives and optimizing productivity and efficiency.
• Engage customers and maintain a friendly, easy-to-shop environment.
• Build client relationships through daily customer interactions.
• Partner with leadership to analyze reports, plan and deliver results, support action plans for deficient areas, and identify growth opportunities.
• Support effective sales-floor coverage by developing workforce solutions and leading selling initiatives throughout the store as needed.
• Stay informed about store goals, company communications, initiatives, product launches, and other information from the Store Leadership Team; educate guests about customer-facing initiatives.
• Introduce guests to all facets of ALO’s business model—Retail, Yoga, and Café—using personal testimony and knowledge.
• Use company tools, incentives, and strategies to help meet store goals.
• Resolve client needs quickly and effectively to ensure customer satisfaction.
• Educate guests and staff about ALO’s products, community, and culture.
• Protect the daily schedule and prioritize business needs in partnership with Store Leadership.
• Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
• Execute front- and back-of-house procedures in accordance with company policies and procedures.
• Move throughout the store and take initiative on other tasks when not assisting guests to keep the store clean, safe, inviting, and operating efficiently.

Benefits

• Generous ALO employee discount.
• Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Monthly Store Incentives and eligibility for the Company’s Monthly Store Incentive bonus program.
• Clothing allowance.
• Free yoga classes at any of ALO’s Sanctuaries.
• 401(k).
• Competitive medical, dental, and vision plans.
• Commuter benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed