Sales Associate (Part-Time) - Wicker Park

Alo Yoga • Chicago, IL

1d • Onsite

About The Position

The Sales Associate works to achieve store sales goals while delivering ALO’s brand experience and mission. The role creates an authentic, welcoming experience for every guest through genuine connection, product education, and sharing the company’s community and culture. The associate develops expert knowledge of product features, benefits, fabrics, usage, design, and care, and works collaboratively in a team-oriented culture of feedback and excellence.

This position requires constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the associate takes initiative to complete other tasks that help keep the store clean, safe, inviting, and operating efficiently. Part-time associates are expected to work up to 30 hours per week, based on business needs, with a minimum shift length of four hours. All employees are expected to be available to work during the company’s holiday blackout period, from the week of American Thanksgiving through the first week of January.

Requirements

• Passion for customer service and delivering exceptional experiences.
• Alignment with and embodiment of ALO’s Guiding Principles.
• Self-motivation and a desire to achieve results and excel individually and as part of a team.
• Ability to move constantly throughout all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Availability to work during the company’s holiday blackout period, from the week of American Thanksgiving through the first week of January.

Nice To Haves

• At least 1 year of prior work experience in a client-centric sales environment.

Responsibilities

• Positively influence the business and store environment in alignment with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s Flow initiatives and optimizing productivity and efficiency.
• Engage with customers and provide a friendly, easy-to-shop environment.
• Build client relationships with customers on a daily basis.
• Partner with leadership to analyze reports, strategize, deliver results, support action plans in deficient areas, and identify growth opportunities.
• Help ensure effective sales-floor coverage by developing workforce solutions and leading selling initiatives as needed.
• Stay informed about store goals, company communications, initiatives, product launches, and other information required by store leadership; educate guests about relevant initiatives on the floor.
• Introduce guests to all facets of ALO’s business model—Retail, Yoga, and Café—using personal testimony and knowledge.
• Use company tools, incentives, and strategies to help meet store goals.
• Resolve client needs quickly and effectively to ensure customer satisfaction.
• Educate guests and staff about ALO products, community, and culture.
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with store leadership.
• Assist with shipment processing and product flow, including visual merchandising placement and daily replenishment.
• Execute front- and back-of-house procedures in accordance with company policies and procedures.
• When not actively assisting guests, take initiative to complete tasks that keep the store clean, safe, inviting, and efficient.

Benefits

• Generous ALO employee discount.
• Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at any ALO Sanctuary.
• Eligibility to participate in the Company’s monthly store incentive bonus program.
• 401(k).
• Competitive medical, dental, and vision plans.
• Commuter benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed