Visual Department Manager - Uncharted

The Paper Store•East Hanover, NJ
•$20 - $24•Onsite

About The Position

The Visual Department Manager brings the Uncharted brand to life through merchandise presentations, product storytelling, and customer experiences. The role leads visual merchandising execution, supports sales, and develops associates while maintaining an engaging, welcoming, and easy-to-shop store environment. The manager works with store and district leadership and merchandising partners to execute visual directives, support inventory and replenishment, and keep the sales floor fresh, relevant, safe, and organized.

Requirements

  • Strong organizational, planning, and time-management skills.
  • Ability to prioritize multiple projects in a fast-paced retail environment.
  • Comfort leading, coaching, and motivating teams.
  • Detail-oriented, with a strong sense of ownership and accountability.
  • Flexible availability, including evenings, weekends, and holidays.

Nice To Haves

  • 2+ years of retail leadership, visual merchandising, or department management experience.
  • Passion for merchandising, presentation, design, and creating memorable customer experiences.
  • Experience in specialty retail, apparel, home décor, gifting, lifestyle, or related retail environments.

Responsibilities

  • Create visually compelling merchandise presentations that tell product stories and drive sales.
  • Execute and maintain visual merchandising standards across apparel, accessories, jewelry, home décor, seasonal merchandise, gifting, and impulse categories.
  • Lead floor sets, promotional displays, marketing campaigns, and new product launches.
  • Train and coach associates on visual merchandising standards, product presentation, and brand storytelling.
  • Evaluate the sales floor daily and adjust merchandising to maximize sales, improve product visibility, and enhance the customer experience.
  • Partner with Store Leadership on inventory levels, replenishment, selling trends, and seasonal business needs.
  • Ensure visual directives, signage, marketing materials, and promotional displays are accurately executed on schedule.
  • Maintain partnerships with Store Leadership, District Managers, Corporate Merchandising, Hallmark Merchandisers, and Visual teams.
  • Develop associates through coaching, training, recognition, and accountability.
  • Model the G.U.E.S.T. service approach and deliver exceptional customer experiences.
  • Build customer loyalty by creating an inspiring, welcoming, and easy-to-shop store environment.
  • Maintain a clean, organized, safe, and visually impactful sales floor and stockroom.
  • Support inventory accuracy, replenishment processes, and asset protection initiatives.
  • Stay current on product knowledge, promotions, and merchandising trends.
  • Perform opening and closing procedures, sales floor management, and other assigned leadership responsibilities.
  • Complete tasks and projects assigned by Store Leadership and District Leadership.
  • Comply with company policies, procedures, and operational standards.
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