Visit Experience Assistant

Cornell College•Mt Vernon, IA

3d•Onsite

About The Position

Cornell College invites applications for a full-time Visit Experience Assistant. Working with the Assistant Director of Campus Visit Programs, the assistant focuses on planning individual on-campus and virtual visits, including logistical planning and use of Slate software; scheduling, tracking, and facilitating visits; and documenting processes. The role includes pre-visit planning and communication with prospective students, faculty, staff, and work-study students; greeting families and reviewing their schedules on arrival; tracking and troubleshooting last-minute requests or changes; and communicating with faculty, staff, and tour guides on visit days as needed. The assistant participates in weekly visit committee meetings and oversees admission materials and info desk merchandise inventory. The assistant supervises three full-time summer interns and co-supervises visit team work-study students with the Assistant Director of Campus Visit Programs. Cornell College is a selective liberal arts college in Mount Vernon, Iowa, with an Ingenuity curriculum built around its One Course At A Time schedule. The position is performed in person, primarily while seated in an office environment. The hiring pay range is $16–$18 per hour. Cornell College offers health, dental, vision, HSA and FSA accounts, a TIAA 403(b) retirement account, tuition remission and exchange for employees and dependents, life, disability, travel, and accident insurance, four weeks of vacation accrual for full-time staff, and 14.5 paid holidays per year.

Requirements

Excellent computer skills, including word processing, Microsoft Office, Access, PowerPoint, and Excel.
Ability to communicate effectively and interact professionally in a variety of situations, in person and by telephone.
Ability to maintain confidentiality.
Excellent customer service skills.

Nice To Haves

Two-year degree preferred.
One to three years of related experience preferred.

Responsibilities

Plan individual on-campus and virtual visits, including logistical arrangements and planning in Slate software.
Schedule, track, and facilitate visits and document processes.
Coordinate pre-visit planning and communications with prospective students, faculty, staff, and work-study students.
Greet families on arrival and review their visit schedules.
Track and troubleshoot last-minute requests and changes.
Communicate with faculty, staff, and tour guides on visit days as needed.
Participate in weekly visit committee meetings.
Oversee admission materials and info desk merchandise inventory.
Supervise three full-time summer interns.
Co-supervise visit team work-study students with the Assistant Director of Campus Visit Programs.