Student Visit Experience Coordinator

University of St Thomas•Saint Paul, MN

1d•Onsite

About The Position

The Student Visit Experience Coordinator assists the full-time Manager of Admissions Visit Experience with scheduling campus visits and welcoming prospective students and their families. The role works in the Admissions Visit Office, arranging virtual and on-campus appointments, staffing the front desk, supporting admissions initiatives such as event staffing and application processing, and giving campus tours as needed. The position is based at the St. Paul Campus and offers 10–15 hours of work per week. The Admissions Office is open Monday through Friday from 7:45 a.m. to 4:30 p.m. and on some Saturdays from 8:00 to 11:00 a.m. The coordinator communicates with prospective students, families, faculty, staff, athletic coaches, and students; manages appointments and visit records; and supports front-office operations. The role calls students before visits to confirm or remind them, helps prepare admissions mailings, and performs other duties as assigned. The coordinator is expected to represent the University of St. Thomas positively and professionally, maintain knowledge of the university and its admissions processes, work reliably and proactively, and communicate with warmth and attention to detail. The position requires confidentiality and the ability to work independently and collaboratively in a professional, fast-paced environment.

Requirements

Be a current undergraduate degree-seeking student at the University of St. Thomas.
Have excellent communication, organization, and time-management skills.
Be able to work in a fast-paced environment with many interruptions.
Attend and assist during some Admissions Events.
Work effectively and positively with others and independently as needed.
Maintain confidentiality and demonstrate professionalism and attention to detail.
Be reliable, punctual, and proactive.
Be available to work 10–15 hours per week during the stated office hours, including some Saturdays.
Employment is contingent upon successful background-check results.
To be eligible for student employment, be actively enrolled at least part-time in courses for credit.

Nice To Haves

Previous work as a Tommie Ambassador.
Experience with applications such as Microsoft Outlook or Salesforce.

Responsibilities

Communicate with prospective students and families by telephone and email to arrange virtual and on-campus visits.
Create and change appointments for prospective students.
Answer questions about St. Thomas in person and by telephone, referring people to appropriate departments or individuals.
Communicate professionally with faculty, staff, athletic coaches, and students to schedule appointments.
Use Salesforce to record visit activities and student data.
Use Microsoft Outlook to schedule appointments and read and write email.
Call students the day before their visits to confirm or remind them.
Assist with front-office operations by greeting and checking in guests, answering phones, and sorting daily mail.
Conduct campus tours as needed.
Staff admissions events and assist with application processing procedures.
Help prepare mailings for the admissions department.
Perform other duties as assigned.