(USA) Vision Center Manager NL 1

Walmart•Dilworth, MN

7d•$30 - $40•Onsite

About The Position

The Vision Center Manager drives sales and oversees operations in the Vision Center, ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, adequate in-stock and inventory levels, budgeting, sales forecasting, and responsiveness to economic trends and community needs. The manager guides Associates in delivering effective customer and member service and resolving concerns within Company guidelines, and supports community outreach and participation. The role ensures compliance with Company and legal requirements, including asset protection, safety, quality assurance, confidentiality, and operational standards. It includes analyzing reports, implementing action plans and strategic initiatives, and supervising, hiring, training, mentoring, assigning work to, and recognizing Vision Center Associates. The manager also helps provide quality eyewear by educating customers and members, assisting with product selection, taking measurements, verifying prescriptions, maintaining confidential information, performing minor frame repairs, and maintaining optical equipment. The position upholds the Company’s Open Door Policy and contributes to a workplace grounded in belonging, integrity, customer service, and continuous improvement. It coordinates activities and assignments, builds relationships with stakeholders, sets and communicates goals, measures results, addresses improvement opportunities, and adapts to change. The posted hourly wage range is $29.50–$39.50, with performance-based bonus opportunities and additional compensation that may include a Regional Pay Zone adjustment based on location.

Requirements

Completion of two or more years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience including one year of optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Nice To Haves

Experience supervising Associates.

Responsibilities

Drive Vision Center sales through effective merchandise presentation, competitive pricing, proper signing, inventory management, budgeting, sales forecasting, and assessment of economic trends and community needs.
Model, enforce, and guide Associates on customer and member service approaches and techniques to resolve needs, complaints, and issues within Company guidelines.
Oversee and participate in community outreach programs and encourage Associates to contribute to the community.
Ensure compliance with Company and legal policies, procedures, and regulations, including asset protection, safety, operational standards, quality assurance, and confidentiality requirements.
Analyze reports, implement and monitor controls, conduct or oversee reviews, and develop and implement action plans to improve performance.
Provide supervision and development for Associates, including hiring, training, mentoring, assigning duties, giving recognition, and fostering workplace belonging.
Help provide quality eyewear by educating customers and members, selecting products based on their needs, taking measurements, verifying prescriptions, maintaining confidential information, performing minor frame repairs, and maintaining optical equipment.
Uphold the Company’s Open Door Policy by listening to Associate concerns, researching issues, reviewing policies and procedures, and suggesting resolutions.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support plans and initiatives, communicate goals, measure progress, and address improvement opportunities.
Demonstrate and promote integrity, accountability, collaboration, continuous learning, and customer-first decision-making.

Benefits

Medical, vision, and dental coverage.
401(k) and stock purchase benefits.
Company-paid life insurance.
Paid time off, including sick leave, and PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Walmart-paid Live Better U education benefits for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards, including annual or quarterly performance bonuses.