Virtual Insurance Client Specialist

AIL • Cambridge, MA

1d • $90,000 - $120,000 • Remote

About The Position

AO Globe Life is hiring for a fully remote, independent-contractor role serving clients interested in supplemental benefits. The role focuses on client service, virtual consultations, relationship building, accurate digital records, and supporting clients through enrollment. The opportunity is commission-based and performance-driven, not hourly or salaried. Training, mentorship, licensing guidance, and ongoing professional development are provided.

Candidates must be legally eligible to work in the United States and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Required pre-licensing coursework, examinations, and state licensing requirements are completed at the candidate’s expense. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.

Requirements

• Be at least 18 years of age and legally eligible to work in the United States.
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
• Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
• Be self-motivated, organized, coachable, and able to work independently.
• Have strong interpersonal and communication abilities.
• Be comfortable using virtual tools and participating in video meetings.

Nice To Haves

• Prior customer service or consultative experience.
• Interest in a service-first, people-focused environment and a purpose-driven mission.

Responsibilities

• Deliver high-quality, client-focused service.
• Maintain accurate digital records and manage timely follow-up.
• Help clients explore supplemental benefit options tailored to their needs.
• Meet with clients virtually over Zoom to discuss their needs.
• Build strong, long-term client relationships.
• Participate in continued mentorship and team development.
• Support the enrollment process from start to finish with professionalism.
• Complete required training and participate in virtual meetings.

Benefits

• Flexible schedule.
• Opportunities for renewal-based income growth.
• Path toward leadership roles.
• Monthly and quarterly performance bonuses.
• Weekly pay based on performance.
• Inbound leads; no cold outreach.
• 3% equity opportunity for eligible team members.
• Supportive, people-first team culture.
• Complete training and licensing support.
• Mentorship and ongoing professional development.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed