Virtual Field Representative
About The Position
The Virtual Field Representative commercializes Vertex Pharmaceuticals therapies through teleconference and telephone engagements with selected healthcare offices and providers. The role delivers clinical information and educational materials, supports coverage of white-space and vacant territories, and partners with Vertex employees to address stakeholder needs. The representative builds positive virtual interactions, develops trusting relationships with healthcare providers and office stakeholders, explains assigned products, and responds to questions to support appropriate therapeutic use. The role also requires learning and communicating complex medical topics, industry compliance guidelines, Vertex programs, and pharmacy and insurance landscapes. This position works independently from a remote home office and is accountable for measurable territory results.
Requirements
- Bachelor's degree from an accredited college or university.
- At least 2 years of sales experience in an outbound virtual/tele-sales or field sales role, preferably with a healthcare or pharmaceutical emphasis.
- Strong sales aptitude in highly competitive markets, documented sales results, and a strong understanding of total-office calls.
- Proficiency in Microsoft Office software, especially Word, Excel, and Outlook, and ability to learn new software as needed.
- Excellent communication and rapport-building skills.
- Ability to learn complex medical topics and adhere to established compliance guidelines, patient assistance programs, and pharmacy and insurance/market-access landscapes.
- Aptitude and confidence to converse with physicians and all levels of medical office staff.
- Stable internet connection adequate to support voice-over-VoIP calls and virtual call platforms.
Nice To Haves
- Pain experience.
- Launch experience.
Responsibilities
- Complete assigned disease-state and product training within required timeframes and develop a comprehensive understanding of the market, disease state, clinical information, and core selling messages.
- Deliver review committee-approved, education-focused messages and assigned therapeutic-area disease-state information to selected healthcare providers.
- Partner with existing Vertex employees to build and execute business plans.
- Enhance healthcare-provider awareness of Vertex Pharmaceuticals products and clinical data.
- Equip healthcare providers with appropriate tools to facilitate clinical conversations and help them educate patients about the assigned therapeutic area.
- Build healthcare-provider trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
- Increase awareness of the assigned therapeutic area and empower healthcare providers to identify treatment gaps in diagnosed patients.
- Achieve call activity and adherence goals, as well as client-set brand performance objectives.
- Generate accurate sample and literature requests and follow up on and investigate product shipments as needed.
- Maintain database entries on targeted customer calls, including attempts, product discussions, literature requests, and sample requests.
- Provide feedback and recommendations to team leadership on areas and opportunities for improvement.
- Comply with company, PDMA, compliance, and regulatory policies and guidelines.
- Cultivate the assigned virtual territory and remain accountable for measurable results.
- Perform other duties as assigned.
Benefits
- Competitive hourly compensation.
- Lucrative bonus potential.
- Paid time off.
- Company-paid holidays.
- Excellent training.
- Employee development programs.
- 401(k) plan with employer match.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Other comprehensive employer benefits and valuable programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
