Virtual Field Representative - Remote

EVERSANA•Dallas, TX

2d•$65,000 - $85,000•Remote

About The Position

The Virtual Field Representative commercializes Vertex Pharmaceuticals therapies through teleconferences and telephone engagements with selected healthcare offices and providers. The representative delivers clinical information and educational materials, supports white-space and vacant-territory coverage, and partners with Vertex employees to address stakeholder needs. The role builds positive virtual interactions and healthcare-provider relationships, explains assigned product features, and responds to questions and concerns to support appropriate therapeutic use. Representatives must learn and communicate complex medical topics, compliance requirements, Vertex programs, and pharmacy and insurance landscapes. This position works independently from a remote home office and is eligible for hire in select U.S. locations. EVERSANA offers competitive hourly compensation, bonus potential, paid time off, company-paid holidays, training, employee development programs, a 401(k) plan with employer match, and medical, dental, and vision insurance, among other benefits. Compensation is listed as USD 65,000–85,000 yearly.

Requirements

Bachelor's degree from an accredited college or university.
At least 2 years of sales experience in outbound virtual/tele-sales or field sales; healthcare or pharmaceutical experience is preferred.
Strong sales aptitude in highly competitive markets, documented sales results, and a strong understanding of total-office calls.
Proficiency in Microsoft Office, especially Word, Excel, and Outlook, and ability to learn new software.
Excellent communication and rapport-building skills.
Ability to learn complex medical topics and comply with established guidelines, patient assistance programs, and pharmacy, insurance, and market-access landscapes.
Confidence and ability to converse with physicians and all levels of medical office staff.
Stable internet connection adequate to support VoIP calls and virtual call platforms.

Nice To Haves

Pain experience is preferred.
Launch experience is a plus.
Healthcare or pharmaceutical emphasis in sales experience is preferred.

Responsibilities

Complete assigned disease-state and product training within required timeframes and develop knowledge of the market, disease state, clinical information, and core selling messages.
Deliver review-committee-approved, education-focused messages and assigned therapeutic-area disease-state information to selected healthcare providers.
Partner with Vertex employees to build and execute business plans.
Increase healthcare-provider awareness of Vertex products and clinical data, providing tools to support clinical conversations and patient education.
Build healthcare-provider trust, knowledge, and confidence in identifying potential treatment gaps among appropriate patient groups.
Increase awareness of the therapeutic area and help healthcare providers identify treatment gaps in diagnosed patients.
Meet call activity, adherence, and brand performance objectives set by the client.
Accurately generate sample and literature requests and follow up on or investigate product shipments as needed.
Maintain database entries for targeted customer calls, including attempts, product discussions, literature requests, and sample requests.
Provide team leadership with feedback and recommendations for improvement.
Comply with company, PDMA, compliance, and regulatory policies and guidelines.
Work independently from a remote home office and cultivate the assigned virtual territory with accountability for measurable results.
Perform other duties as assigned.