Virtual Enrollment Specialist
About The Position
AO Globe Life / American Income Life is hiring a fully remote Virtual Enrollment Specialist to support individuals and families across the United States. The role involves guiding clients through enrollment, conducting virtual consultations, and helping clients consider supplemental benefits suited to their needs. It is presented as an independent-contractor opportunity with commission-based, performance-driven compensation; it is not hourly or salaried. The company provides training, mentorship, licensing guidance, and professional development. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state. The position is remote and offers a flexible schedule, inbound client interest rather than cold calling, performance bonuses, possible equity for qualifying individuals, and opportunities for professional growth and advancement. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be comfortable participating in virtual meetings and using digital tools.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, where applicable.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Be organized, self-motivated, coachable, and comfortable working independently.
- Have strong communication and people skills.
- Customer service experience is helpful but not required.
- No prior insurance experience is required.
Nice To Haves
- Background in business, marketing, or communications, particularly for recent graduates.
- Customer service background.
- Interest in a people-centered, service-first career and helping others.
Responsibilities
- Guide clients through enrollment clearly and professionally.
- Conduct virtual consultations with clients via Zoom.
- Help clients explore supplemental benefit options tailored to their needs.
- Complete documentation accurately and manage follow-ups.
- Deliver high-quality, client-focused service and build lasting client relationships.
- Participate in ongoing mentorship, training, virtual meetings, and team development.
Benefits
- Monthly and quarterly performance bonuses.
- Weekly pay based on performance.
- Equity opportunity of 3% for those who qualify.
- Path toward leadership roles.
- Full training and licensing support, including mentorship and licensing guidance.
- Fully remote work with a flexible schedule.
- Inbound-only client interest; no cold calling.
- Renewal-based income growth opportunities.
- Ongoing professional development.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
