Virtual Benefits Services Rep

AIL•Peoria, IL
•$80,000 - $115,000•Remote

About The Position

AO Globe Life is hiring a fully remote Virtual Benefits Services Rep to support clients seeking supplemental benefits. The role is suited to people who enjoy service-focused, people-centered work, including recent or soon-to-be graduates in business, marketing, or communications. The company provides training, mentorship, and inbound client interest, with opportunities for professional growth and advancement. The representative conducts virtual consultations over Zoom, explains personalized supplemental benefit options to individuals and families, and supports clients throughout enrollment. The position also involves cultivating long-term relationships, maintaining accurate documentation, and completing follow-ups. This is an independent contractor opportunity with commission-based, performance-driven compensation rather than hourly or salaried pay. Licensing guidance and training are provided, but candidates must complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense, and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Have strong communication and interpersonal skills.
  • Be self-motivated, organized, coachable, and able to work independently.
  • Be confident in virtual meetings and familiar with digital tools.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
  • Prior insurance experience is not required.

Nice To Haves

  • Prior customer service or consultative experience.
  • A background as a recent or soon-to-be graduate in business, marketing, or communications.

Responsibilities

  • Participate in continued mentorship and team development.
  • Cultivate long-term client relationships.
  • Prioritize high-quality, client-focused interactions.
  • Conduct virtual consultations with clients via Zoom.
  • Explain personalized supplemental benefit options to individuals and families.
  • Support the enrollment process from start to finish with professionalism.
  • Handle documentation accurately and stay on top of follow-ups.
  • Complete required training and participate in virtual meetings.

Benefits

  • 100% remote work with flexible hours.
  • 3% equity opportunity for eligible team members.
  • Renewal-based income growth opportunities.
  • Complete training and licensing support.
  • Inbound-only client interest; no cold calling.
  • Advancement pathways into leadership roles.
  • Weekly pay based on performance.
  • Monthly and quarterly bonus potential.
  • Mentorship and ongoing professional development.
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