Virtual Agent Entry Level

AIL•Houston, TX
•$80,000 - $115,000•Remote

About The Position

AO Globe Life is hiring a Virtual Agent to support clients with supplemental benefit enrollment in a fully remote, independent-contractor role. The opportunity is intended for recent or soon-to-be graduates in business, marketing, or communications, as well as people who enjoy service-first work. No prior insurance experience is required. The company provides training, mentorship, licensing guidance, and professional development. The role uses inbound client interest and offers a performance-based career path with potential for renewals and advancement. The position is commission-based, not hourly or salaried. Candidates must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Before conducting licensed insurance activities, candidates must obtain the appropriate state Life & Health Insurance License and complete applicable pre-licensing coursework, examinations, and state requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Have confidence with virtual meetings and everyday digital tools.
  • Have strong communication and interpersonal skills.
  • Provide a Windows laptop or PC with webcam, reliable high-speed internet, and a professional remote workspace.
  • Be organized, self-motivated, coachable, and comfortable working independently.
  • Have a service-minded, mission-driven attitude.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, and complete applicable pre-licensing coursework, examinations, and state requirements at the candidate’s expense.

Nice To Haves

  • Customer service or consultative background is a plus, but not required.
  • Interest in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Support clients throughout the enrollment process with clarity and professionalism.
  • Provide attentive, client-first service.
  • Help clients explore supplemental benefit options tailored to their needs.
  • Conduct virtual consultations with clients via Zoom.
  • Maintain accurate digital records and manage timely follow-up.
  • Cultivate long-term client relationships.
  • Participate in required training and virtual meetings.
  • Grow through ongoing mentorship and professional development.

Benefits

  • Equity opportunity (3%) for qualifying team members.
  • 100% remote work with flexible hours.
  • Growing income through renewals.
  • Full training and licensing support.
  • Inbound leads only; no cold calling.
  • Weekly pay tied to performance.
  • Clear advancement pathways into leadership roles.
  • Monthly and quarterly bonuses.
  • Mentorship and ongoing professional development.
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