Virtual Account Services Representative

AIL•Columbus, GA
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is hiring a Virtual Account Services Representative for a fully remote, mission-driven team serving clients throughout the United States. The role focuses on providing client-centered service, conducting virtual consultations, presenting supplemental benefit options, and supporting clients through enrollment. The organization provides training, mentorship, licensing guidance, and ongoing professional development. This is an independent contractor opportunity with commission-based, performance-driven compensation; it is not an hourly or salaried position. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Compensation, licensing requirements, fees, and contractor terms may vary by state.

Requirements

  • Be at least 18 years of age and legally authorized to work in the United States.
  • Have a self-starter mindset and strong organizational skills.
  • Have strong communication and interpersonal skills.
  • Be passionate about helping others and contributing to a mission-driven organization.
  • Have reliable high-speed internet, a computer or laptop, a webcam, and a professional remote workspace.
  • Be confident using virtual meeting platforms and everyday digital tools.
  • Be able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Be self-motivated, coachable, and comfortable working independently.

Nice To Haves

  • Recent or soon-to-be graduates in business, marketing, or communications.
  • Prior customer service or consultative experience; not required.
  • Interest in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Maintain accurate digital documentation and manage follow-up communication.
  • Participate in ongoing mentorship and team development.
  • Support the enrollment process from start to finish with professionalism.
  • Present supplemental benefit options tailored to individuals and families.
  • Conduct virtual consultations with clients via Zoom.
  • Build lasting client relationships.
  • Deliver excellent, client-centered service.
  • Complete required training and participate in virtual meetings.

Benefits

  • Monthly and quarterly bonuses.
  • Equity opportunity of 3% for those who qualify.
  • Full training, licensing guidance, and mentorship provided.
  • Flexible scheduling.
  • Inbound leads only; no cold calling.
  • Clear path toward leadership roles.
  • Renewal-based income growth opportunities.
  • Weekly pay based on performance.
  • Ongoing professional development.
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