Virtual Client Services Representative
About The Position
AO Globe Life is hiring a Virtual Client Services Representative for its fully remote, mission-driven team. The opportunity is aimed at recent or soon-to-be graduates in business, marketing, or communications, as well as people who enjoy people-centered, service-first work. Training, mentorship, inbound client interest, and professional development are provided to help representatives build a long-term career. The representative conducts virtual consultations, guides clients through enrollment, and explains personalized supplemental benefit options to individuals and families. The role also involves maintaining accurate digital records and follow-up communications while building long-term client relationships. It is a 100% remote independent-contractor opportunity with commission-based, performance-driven compensation; it is not hourly or salaried. Candidates must complete required licensing steps before carrying out licensed insurance activities. Licensing guidance and training are provided, but applicable pre-licensing coursework, exam, and state licensing costs are the candidate’s responsibility.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be self-driven, organized, and comfortable working independently.
- Have strong communication and people skills.
- Be comfortable using virtual tools and video meetings.
- Have a reliable high-speed internet connection, a computer or laptop with webcam, and a professional remote workspace.
- Complete required training and applicable state licensing requirements.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Pay for applicable pre-licensing coursework, examinations, and state licensing requirements.
Nice To Haves
- Prior customer service or consultative experience; this is a plus but is not required.
- Interest in a performance-based career with opportunities for professional growth and advancement.
Responsibilities
- Conduct virtual consultations with clients via Zoom.
- Guide clients through enrollment with clarity and professionalism.
- Explain personalized supplemental benefit options to individuals and families.
- Prioritize high-quality, client-focused interactions.
- Build strong, long-term client relationships.
- Maintain organized, accurate digital records and follow-up communications.
- Participate in ongoing training, mentorship, and virtual meetings.
Benefits
- Inbound leads only; no cold calling.
- Weekly performance-based earnings.
- Bonuses paid monthly and quarterly.
- Complete training, mentorship, licensing guidance, and licensing support.
- Equity opportunity of 3% for those who qualify.
- Flexible schedule.
- Renewal-based income growth opportunities.
- Opportunities for leadership advancement.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
