VIP Medical Assistant Lead

Vanderbilt University Medical Center•Hendersonville, TN

About The Position

The Lead Medical Assistant oversees and coordinates the daily activities of the medical assisting team to support smooth clinic operations and high-quality patient care. The role combines hands-on clinical duties, including preparing patients for examinations, taking vital signs, administering medications, and assisting providers, with leadership responsibilities such as training staff, assigning tasks, monitoring workflow, and ensuring compliance with healthcare regulations and organizational policies. The position also supports onboarding and staff development, promotes standardized processes, and provides emergency staffing support to high-volume clinics. Clinical duties may include phlebotomy, specimen collection, medication administration, point-of-care testing, patient documentation, and appointment scheduling. The role requires working under the direction of others for clinical assignments and providing guidance to entry-level colleagues.

Requirements

  • Graduate of an approved discipline-specific program.
  • Two years of relevant work experience.

Responsibilities

  • Check in monthly with new medical assistants during their first six months.
  • Provide support and guidance to medical assistants who are struggling.
  • Conduct peer-to-peer “Cup of Coffee” mentoring sessions.
  • Drive standardization of processes and workflows.
  • Serve as lead trainer for onboarding and skills development.
  • Provide emergency staffing support to high-volume clinics.
  • Oversee and coordinate the daily activities of the medical assisting team.
  • Prepare patients for examinations, take vital signs, administer medications, and assist providers.
  • Assign tasks, monitor workflow, and support compliance with healthcare regulations and organizational policies.
  • Assist with clinical care, including phlebotomy, specimen collection, medication administration, and point-of-care testing as directed by unit standards.
  • Contribute to nursing assessments by accurately and promptly collecting, reporting, and recording objective and subjective patient data.
  • Coordinate and schedule patient appointments, surgeries, and other office visits using hospital or clinic computer systems.

Benefits

  • The benefits package may include health, disability, retirement, and wellness offerings.
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