VIP Medical Assistant Lead

Vanderbilt University Medical Center • Hendersonville, TN

6d

About The Position

The Lead Medical Assistant oversees and coordinates the daily activities of the medical assisting team to support smooth clinic operations and high-quality patient care. The role combines hands-on clinical duties, including preparing patients for exams, taking vital signs, administering medications, and assisting providers, with leadership responsibilities such as training staff, assigning tasks, monitoring workflow, and ensuring compliance with healthcare regulations and organizational policies.

The lead checks in monthly with new medical assistants during their first six months, supports and guides struggling colleagues, conducts peer-to-peer “Cup of Coffee” mentoring sessions, drives standardized processes and workflows, leads onboarding and skills-development training, and provides emergency staffing support to high-volume clinics. Clinical and operational capabilities include organizing work and resources, maintaining exam rooms and supplies, assisting with clinical care and documentation, using medical terminology, and coordinating patient appointments.

This role provides guidance to entry-level coworkers and works within established standards and procedures, with occasional guidance. Vanderbilt Health describes a supportive, collaborative workplace and offers a comprehensive benefits package that may include health, disability, retirement, and wellness offerings.

Requirements

• Two years of experience.
• Graduation from an approved discipline-specific program.
• Fundamental proficiency with planning and organizing work and resources.
• Proficiency in setting up and maintaining patient exam rooms, supplies, and equipment.
• Fundamental clinical proficiency, including vital signs, phlebotomy, specimen collection, medication administration, and point-of-care testing as directed by unit standards.
• Proficiency in patient documentation, medical terminology, and recording objective and subjective data accurately and promptly.
• Ability to coordinate and schedule patient appointments, surgeries, and other office visits using hospital or clinic computer systems.
• Ability to train and guide colleagues and support standardized workflows.

Responsibilities

• Check in monthly with new medical assistants for their first six months.
• Provide support and guidance to struggling medical assistants.
• Conduct “Cup of Coffee” peer-to-peer mentoring sessions.
• Drive standardization of processes and workflows.
• Serve as lead trainer for onboarding and skills development.
• Provide emergency staffing support to high-volume clinics.
• Coordinate and oversee the daily activities of the medical assisting team.
• Perform clinical duties such as preparing patients for exams, taking vital signs, administering medications, and assisting providers.
• Monitor workflow and ensure compliance with healthcare regulations and organizational policies.
• Organize work, anticipate basic resource needs, set priorities, schedule activities, and meet deadlines.
• Maintain patient exam rooms, supplies, and equipment.
• Assist with clinical care, including phlebotomy, specimen collection, medication administration, and point-of-care testing as directed by unit standards.
• Document patient information accurately and promptly, contributing objective and subjective data to nursing assessments.
• Coordinate and schedule patient appointments, surgeries, and other office visits using hospital or clinic computer systems.
• Provide guidance to entry-level coworkers.

Benefits

• A comprehensive benefits package that may include health, disability, retirement, and wellness offerings.
• Professional growth and development opportunities.
• A supportive community and appreciation of employee contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed