Medical Assistant Lead

Solaris Health (UroPartners and Urologic Specialists of Northwest Indiana )•Hinsdale, IL

4h•$22 - $24•Onsite

About The Position

The Medical Assistant Lead supports the delivery of urological services and performs administrative and clinical tasks that help keep medical offices running smoothly. Working under the direction of an assigned direct supervisor, this role collaborates with physicians, nursing staff, and other professionals to coordinate care and promote effective patient outcomes. The Medical Assistant Lead takes a lead role in training new Medical Assistants, assists with clinic staff supervision, and serves as the point person when the Office Manager is absent. The role includes preparing patients and examination rooms, collecting and documenting clinical information, assisting with examinations and procedures, performing laboratory-related tasks, and maintaining accurate medical records. The position also supports office operations, patient scheduling and follow-up, compliance, and the training and orientation of personnel. Minimal travel is required. The position is full-time, Monday through Friday, with 24–32 hours per week; no weekends or nights are currently required. The listed starting pay range is $22.00–$24.00.

Requirements

High school diploma or equivalent required.
Graduate of an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
One year of experience working in a physician's office.
BLS certification required.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, including EMR and practice management solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Database management skills.
Strong problem-solving skills.
Skill in using computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to deliver exceptional patient service throughout interactions.
Ability to comply with HIPAA patient-confidentiality requirements.
Ability to meet the physical demands described: frequent carrying of 1–25 lbs.; occasional carrying of 26–50 lbs.; seldom pushing or pulling 1–25 lbs. or 100+ lbs.; occasional lifting 1–25 lbs. from floor to chest or floor to waist; and seldom lifting 26–50 lbs. from floor to chest or floor to waist.

Nice To Haves

Medical Assistant certification or registration preferred.
Urology experience desired.
Previous lead experience preferred.
Vendor-relations experience for Medical Assistants required to order office and clinical supplies.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments in consultation with physicians, nursing, and other staff.
Take a lead role in training new Medical Assistants and assist with orientation and training of new personnel.
Act as the point person when the Office Manager is absent and assist with supervision of clinic staff work and performance.
Greet and prepare patients; measure and record vital signs; and document patient interviews, histories, and chief complaints.
Provide patient education about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Collect blood and other laboratory specimens and perform basic laboratory tests.
Perform EKGs after required training.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
Perform CPR skills when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation and ensure patient medical records are accurate and complete.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders, and maintain the prescription ledger when needed.
Support back-office patient flow, keep rooms filled, and assist with room turnover.
Complete thorough new-patient workups, including X-rays, vital signs, and explanation of new-patient packets.
Add medical history for new patients and accurately update histories for established patients.
Set up examination rooms accurately and completely for physicians and ensure patient medication lists are updated before physician visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
Scribe as assigned according to physician office flow.
Prepare for the following day's patients, including confirming next-day visits.
Complete patient medical-record requests when necessary.
Ensure proper handoff of responsibilities after completing assigned tasks.
Meet attendance expectations, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Respect and acknowledge the organization's commitment to cultural diversity through behavior, language, and actions.
Use time and resources consistently and effectively.
Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D General Compliance and Fraud, Waste & Abuse.
Follow applicable laws and regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated practice policies and procedures; protect patient health information; report suspected concerns or violations promptly; and complete annual compliance training on time.
Perform other position-related duties as assigned.