Medical Assistant Lead
About The Position
The Medical Assistant Lead performs clinical and administrative duties in a medical practice, assisting physicians with patient care and handling clerical, environmental, and organizational tasks. The role provides patients with information to help them use and benefit from clinical services. This is an on-site position in The Villages, Florida, reporting to a Supervisor, Clinic Administration. The position supports patient intake and preparation, clinician examinations and procedures, documentation, routine treatments within scope, and coordination of testing and appointments. The Medical Assistant Lead also contributes to clinical quality initiatives and process improvement, maintains required certifications and competencies, and supports the onboarding and training of students and new employees. This is a patient-facing role included in Humana’s tuberculosis screening program; selected candidates must complete TB screening.
Requirements
- Active and unrestricted Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
- CPR/BLS Healthcare Provider Certification within 90 days of employment.
- At least 5 years of experience working within a healthcare setting.
- Maintain current license, certification, or registration and complete required continuing education units.
- Maintain current BLS certification.
- Complete assigned EMR and clinical competencies.
Nice To Haves
- IV Certification.
- Proficiency with Athena.
Responsibilities
- Process incoming and outgoing calls and messages.
- Perform patient intake and obtain information to file and update patient records.
- Ensure consents are reviewed and completed by the clinician.
- Prepare for patient encounters, including identifying open care gaps.
- Gather patient data through interviews and observation.
- Assist clinicians during medical treatments, examinations, and procedures.
- Prepare patients for examinations; take and document vital signs; and record health history and medication reconciliation.
- Assist with arranging laboratory and other ancillary testing.
- Perform duties and skills consistent with training as a certified medical assistant, registered medical assistant, or nurse.
- Prepare and sanitize equipment, examination rooms, and instruments.
- Manage medical supply inventory and equip examination rooms with appropriate supplies.
- Participate in quality initiatives, goal attainment, and clinical process improvement activities.
- Provide routine treatments and administer approved medication per clinician order and within scope.
- Document patient data, treatments, procedures, and patient education according to organizational policies.
- Act as a patient liaison to help schedule appointments and provide information for obtaining tests or clinician consultations.
- Maintain compliance with policies and procedures and demonstrate competency in designated tasks and skills annually.
- Precept students and new employees.
- Participate in annual clinical checkoffs for new and annual trainings.
- Help revise and implement two clinical workflows or procedures using current evidence-based practice literature or research.
- Complete at least four educational sessions and 24 continuing education units annually.
- Complete other duties as assigned.
Benefits
- Medical benefits.
- Dental benefits.
- Vision benefits.
- 401(k) retirement savings plan.
- Paid time off.
- Company and personal holidays.
- Paid parental and caregiver leave.
- Short-term and long-term disability.
- Life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
