Vice President, TPO Vendor Manager - Chase Travel

JPMorganChase•Plano, TX

About The Position

As a Vice President, TPO Vendor Manager in Chase Travel, you will coordinate onboarding, due diligence, contract lifecycle activity, and ongoing oversight for a portfolio of supplier engagements. You will help ensure suppliers are managed in line with internal standards, regulatory expectations, and operational resilience needs. You will partner with stakeholders to identify risks, drive remediation, and support audit and exam readiness. The role manages supplier engagements throughout their lifecycle, maintains portfolio records and documentation, coordinates risk reviews and approvals, and supports contract negotiations, renewals, amendments, and terminations. It also involves identifying third-party risks, supporting regulatory readiness, serving as a primary contact for business owners and supplier stakeholders, and partnering with Finance on ongoing sub-processor relationship management. Applicants must be authorized to work for any employer in the US; immigration sponsorship is not available. Relocation assistance is not provided. Candidates must be local to the listed work locations or willing to relocate on their own immediately upon hire. Final job grade and corporate title may differ from this posting and will be determined at the time of offer.

Requirements

5+ years of proven experience in vendor management, supplier governance, third-party risk management, or operational resilience.
Working knowledge of regulatory requirements that impact third-party supplier relationships.
Experience managing complex supplier portfolios and remediation activities.
Strong contract governance and lifecycle management capability.
Ability to interpret and apply risk assessments and due diligence outputs to support decisions.
Strong stakeholder management skills, with the ability to influence across multiple teams.
Excellent written and verbal communication skills, including executive-ready updates.
Strong analytical, organizational, and project management skills.
Must be authorized to work for any employer in the US; immigration sponsorship or sponsorship takeover is not available.
Must be local to the work locations listed in the job posting or willing to relocate independently immediately upon hire; relocation assistance is not provided.

Nice To Haves

People leadership experience, including coaching, developing talent, and leading through influence across cross-functional teams.
Experience coordinating reviews across information security, privacy, compliance, architecture, legal, and financial viability partners.
Experience supporting audit and exam response activities related to third-party engagements.
Experience building portfolio dashboards, metrics, and risk reporting for senior stakeholders.
Familiarity with supplier exit planning and operational resilience considerations.

Responsibilities

Manage a portfolio of third-party supplier engagements from onboarding through termination, ensuring compliance with internal TPO standards, policies, and governance requirements.
Maintain accurate supplier inventory records and portfolio documentation, monitoring portfolio health, emerging risks, and remediation progress.
Coordinate onboarding activities, including required risk assessments and due diligence packages.
Drive cross-functional reviews and document inputs and approvals across key partner teams.
Support and facilitate engagement and inputs from FVA, Information Security, Privacy, Compliance, Architecture, Legal, and other review teams as needed.
Support contract lifecycle activities, including negotiations, renewals, amendments, and terminations.
Confirm contractual obligations align with applicable policy and regulatory requirements.
Track renewal timelines and proactively manage remediation and exit activities.
Identify and manage third-party operational, compliance, cybersecurity, concentration, and resilience risks; drive remediation and support audit, exam, and ongoing regulatory readiness compliance.
Serve as the primary point of contact for business owners and supplier stakeholders, build internal and external partnerships, influence cross-functional decisions, and present risks, recommendations, and portfolio updates to senior leadership.
Partner with Finance to support the recurring process ensuring contractual commitments are met, including compliance monitoring, record updates, and coordination with internal teams.