Senior Associate, TPO Vendor Manager - Chase Travel

JPMorgan Chase & Co. • Plano, TX

1d • $70,300 - $123,000

About The Position

As a Senior Associate, TPO Vendor Manager in Chase Travel, you will manage third-party supplier relationships in line with Third Party Oversight (TPO) standards, regulatory obligations, operational resilience expectations, and internal risk management frameworks. You will help the business onboard, manage, and exit suppliers safely and effectively, partnering with stakeholders to identify risks, drive remediation, and support audit and exam readiness.

The role supports a portfolio of supplier engagements throughout their lifecycle, including onboarding, ongoing governance, contract changes and renewals, and termination. You will maintain supplier records and documentation, coordinate risk reviews and due diligence, and work across internal partner teams to ensure contractual and policy obligations are met. You will serve as a key contact for business owners and supplier stakeholders, communicate portfolio risks and recommendations to senior leadership, and partner with Finance on recurring sub-processor relationship management processes.

Requirements

• At least 3 years of experience in vendor management, supplier governance, third-party risk management, or operational resilience.
• Working knowledge of regulatory requirements that affect third-party supplier relationships.
• Experience managing complex supplier portfolios and remediation activities.
• Strong contract governance and lifecycle management capability.
• Ability to interpret and apply risk assessments and due diligence outputs to support decisions.
• Strong stakeholder management skills and ability to influence across multiple teams.
• Excellent written and verbal communication skills, including preparation of executive-ready updates.
• Strong analytical, organizational, and project management skills.
• Must be authorized to work for any employer in the United States; immigration sponsorship is not available.
• Must be local to the work locations listed in the job posting or willing to relocate at personal expense immediately upon hire; relocation assistance is not provided.

Nice To Haves

• Experience coordinating reviews across information security, privacy, compliance, architecture, legal, and financial viability partners.
• Experience supporting audit and exam response activities related to third-party engagements.
• Experience building portfolio dashboards, metrics, and risk reporting for senior stakeholders.
• Familiarity with supplier exit planning and operational resilience considerations.

Responsibilities

• Support a portfolio of third-party supplier engagements from onboarding through termination, ensuring they meet internal TPO standards, policies, and governance requirements.
• Maintain accurate supplier inventory records and portfolio documentation; monitor portfolio health, emerging risks, and remediation progress.
• Coordinate onboarding activities, including required risk assessments and due diligence packages.
• Drive cross-functional reviews and document inputs and approvals across partner teams.
• Facilitate engagement and inputs from FVA, Information Security, Privacy, Compliance, Architecture, Legal, and other review teams as needed.
• Support contract lifecycle activities, including negotiations, renewals, amendments, and terminations.
• Confirm contractual obligations align with applicable policy and regulatory requirements.
• Track renewal timelines and proactively manage remediation and exit activities.
• Identify and manage third-party operational, compliance, cybersecurity, concentration, and resilience risks; drive remediation and support audit, exam, and ongoing regulatory readiness.
• Serve as the primary point of contact for business owners and supplier stakeholders, build partnerships, influence cross-functional decisions, and present risks, recommendations, and portfolio updates to senior leadership.
• Partner with Finance to support recurring sub-processor relationship management processes, including compliance monitoring, record updates, and coordination with internal teams.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching. Additional benefits and programs are available based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed