Senior Associate, TPO Vendor Manager - Chase Travel

JPMorganChase•Plano, TX

About The Position

As a Senior Associate, TPO Vendor Manager in Chase Travel, you will manage third-party supplier relationships throughout their lifecycle in accordance with Third Party Oversight (TPO) standards, regulatory obligations, operational resilience expectations, and internal risk management frameworks. You will work across functions to help the business onboard, manage, and exit suppliers safely and effectively, while supporting risk identification and remediation, audit readiness, and regulatory exam readiness. The role involves coordinating supplier onboarding and due diligence, maintaining portfolio records and documentation, facilitating cross-functional reviews, and supporting contract lifecycle activities. You will serve as a primary contact for business owners and supplier stakeholders, build internal and external partnerships, and provide risk recommendations and portfolio updates to senior leadership. You will also partner with Finance on recurring processes for sub-processor relationship management and monitoring contractual commitments.

Requirements

At least 3 years of experience in vendor management, supplier governance, third-party risk management, or operational resilience.
Working knowledge of regulatory requirements affecting third-party supplier relationships.
Experience managing complex supplier portfolios and remediation activities.
Strong contract governance and lifecycle management capability.
Ability to interpret and apply risk assessments and due diligence outputs to support decisions.
Strong stakeholder management skills and ability to influence across multiple teams.
Excellent written and verbal communication skills, including the ability to prepare executive-ready updates.
Strong analytical, organizational, and project management skills.
Must be authorized to work for any employer in the United States; immigration sponsorship or assumption of sponsorship is not available.
Must be local to the listed work locations or willing to relocate independently immediately upon hire; relocation assistance is not provided.

Nice To Haves

Experience coordinating reviews across information security, privacy, compliance, architecture, legal, and financial viability partners.
Experience supporting audit and exam response activities related to third-party engagements.
Experience building portfolio dashboards, metrics, and risk reporting for senior stakeholders.
Familiarity with supplier exit planning and operational resilience considerations.

Responsibilities

Support a portfolio of third-party supplier engagements from onboarding through termination, ensuring compliance with internal TPO standards, policies, and governance requirements.
Maintain accurate supplier inventory records and portfolio documentation; monitor portfolio health, emerging risks, and remediation progress.
Coordinate onboarding activities, including required risk assessments and due diligence packages.
Drive cross-functional reviews and document inputs and approvals across key partner teams.
Facilitate engagement and inputs from FVA, Information Security, Privacy, Compliance, Architecture, Legal, and other review teams as needed.
Support contract lifecycle activities, including negotiations, renewals, amendments, and terminations.
Confirm contractual obligations align with applicable policy and regulatory requirements.
Track renewal timelines and proactively manage remediation and supplier exit activities.
Identify and manage third-party operational, compliance, cybersecurity, concentration, and resilience risks; drive remediation and support audit, exam, and ongoing regulatory readiness.
Serve as the primary point of contact for business owners and supplier stakeholders, building partnerships and influencing cross-functional decisions.
Present risks, recommendations, and portfolio updates to senior leadership.
Partner with Finance on recurring sub-processor relationship management processes, including compliance monitoring, record updates, and coordination with internal teams.