Vice President, TPO Vendor Manager - Chase Travel

JPMorgan Chase & Co.•Plano, TX
•$90,750 - $171,000

About The Position

As a Vice President, TPO Vendor Manager in Chase Travel, you will manage and coordinate third-party supplier engagements throughout their lifecycle, from onboarding and due diligence through ongoing oversight and termination. You will help ensure supplier relationships meet internal standards, regulatory expectations, and operational resilience needs. The role partners with business owners, suppliers, and cross-functional teams to identify and address risks, manage contracts, and support audit, exam, and regulatory readiness. You will also present portfolio updates, risks, and recommendations to senior leadership and partner with Finance on recurring sub-processor relationship management processes.

Requirements

  • 5+ years of proven experience in vendor management, supplier governance, third-party risk management, or operational resilience.
  • Working knowledge of regulatory requirements that affect third-party supplier relationships.
  • Experience managing complex supplier portfolios and remediation activities.
  • Strong contract governance and lifecycle management capability.
  • Ability to interpret and apply risk assessments and due diligence outputs to support decisions.
  • Strong stakeholder management skills and ability to influence across multiple teams.
  • Excellent written and verbal communication skills, including executive-ready updates.
  • Strong analytical, organizational, and project management skills.
  • Applicants must be authorized to work for any employer in the US; immigration sponsorship is not available.
  • Candidates must be local to the listed work locations or willing to relocate at their own expense immediately upon hire; relocation assistance is not provided.

Nice To Haves

  • People leadership experience, including coaching, developing talent, and leading through influence across cross-functional teams.
  • Experience coordinating reviews across information security, privacy, compliance, architecture, legal, and financial viability partners.
  • Experience supporting audit and exam response activities related to third-party engagements.
  • Experience building portfolio dashboards, metrics, and risk reporting for senior stakeholders.
  • Familiarity with supplier exit planning and operational resilience considerations.

Responsibilities

  • Manage a portfolio of third-party supplier engagements from onboarding through termination, ensuring compliance with internal TPO standards, policies, and governance requirements.
  • Maintain accurate supplier inventory records and portfolio documentation; monitor portfolio health, emerging risks, and remediation progress.
  • Coordinate onboarding activities, including risk assessments and due diligence packages.
  • Drive cross-functional reviews and document inputs and approvals across partner teams.
  • Facilitate engagement and inputs from FVA, Information Security, Privacy, Compliance, Architecture, Legal, and other review teams as needed.
  • Support contract lifecycle activities, including negotiations, renewals, amendments, and terminations.
  • Confirm contractual obligations align with applicable policies and regulatory requirements.
  • Track renewal timelines and proactively manage remediation and supplier exit activities.
  • Identify and manage third-party operational, compliance, cybersecurity, concentration, and resilience risks; drive remediation and support audit, exam, and regulatory readiness.
  • Serve as the primary point of contact for business owners and supplier stakeholders, building partnerships and influencing cross-functional decisions.
  • Present risks, recommendations, and portfolio updates to senior leadership.
  • Partner with Finance to support recurring sub-processor relationship management, including compliance monitoring, record updates, and coordination with internal teams.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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