Vice President - Tesla Brand Manager

JPMorgan Chase & Co.•Plano, TX
•$128,250 - $195,000

About The Position

As the Tesla Brand Manager in Chase Auto, this role drives brand strategy and execution across customer touchpoints. It leads the development and implementation of brand initiatives aligned with business objectives and designed to enhance the customer experience. The role provides project structure and accountability, manages product and technology roadmaps, and works with the Brand Director and Auto support teams to build scalable processes suited to EV manufacturers. The position leads initiatives from business design and planning through requirements, user acceptance testing, operational impact analysis, and deployment. It partners with Operations, CX, and other stakeholders to prepare communications and deployments, while serving as the main point of contact for reporting, analytics, and business insights. It tracks EV industry and portfolio trends, supports strategic and executive materials, prepares client-facing materials for the OEM partner, and assists with pricing analysis and marketing as needed.

Requirements

  • 5+ years of experience in program or project management, business analysis, or a related role in financial services or another matrixed organization.
  • Proven ability to bring structure and accountability to multiple concurrent projects through tracking, status cadences, documented decisions, and early risk escalation.
  • Experience taking initiatives from concept to implementation, including business requirements, UAT, operational impact analysis, and deployment.
  • Strong analytical and problem-solving skills, including experience building recurring performance reporting and translating data into clear insights and recommendations.
  • Ability to partner across Operations, CX, Product, Technology, Risk, and Controls to drive alignment and deliver results.
  • Clear, concise written and verbal communication skills, including drafting materials for senior audiences.
  • High degree of ownership, organization, and attention to detail, with comfort in a fast-paced, evolving environment.
  • Advanced Excel and PowerPoint skills.

Nice To Haves

  • Experience working with OEMs, private label captive finance companies, co-brand partnerships, or direct-to-consumer digital platforms.
  • Familiarity with credit, risk, compliance, controls, and governance frameworks.
  • Experience with business cases, portfolio performance, or P&L analysis.
  • Experience with data and visualization tools such as SQL, Tableau, or Alteryx, or project management tools such as Jira.
  • Bachelor's degree in Business, Finance, or a related field; PMP or similar certification is a plus.

Responsibilities

  • Bring structure, cadence, and accountability to team projects by maintaining a project tracker, conducting status reviews, recording decisions and owners, and flagging risks early.
  • Manage the product and technology roadmap, prioritizing initiatives by business impact, customer experience, operational readiness, and portfolio performance.
  • Work with the Brand Director and Auto support teams to build scalable, consistent processes for EV manufacturers.
  • Lead initiatives end to end, from business design, project planning, and requirements through UAT, operational impact analysis, and deployment.
  • Use JPMorgan Chase capabilities to support Tesla's growth objectives and strengthen the finance partnership.
  • Partner with Operations and CX teams, manage stakeholder communications and deployment plans, and ensure changes are ready to run and improve the customer and financing journey.
  • Serve as the main point of contact for reporting, analytics, and business insights; own recurring performance reporting, including SLAs, performance to plan, and financial performance, and handle ad hoc analysis requests.
  • Track EV industry, competitor, digital retailing, and portfolio trends to identify opportunities, close performance gaps, and inform program strategy.
  • Provide data, analysis, and draft materials for Executive Committee meetings, Business Unit Reviews, and strategic updates.
  • Prepare client-facing presentations and reports, meeting agendas, and records of key program decisions with the OEM partner, ensuring they follow contractual requirements.
  • Assist with pricing analysis and marketing work as needed.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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