Vice President, Strategic Account Management

Johnson & Johnson•Titusville, NJ

About The Position

Johnson & Johnson Health Care Systems Inc. is seeking a Vice President, Strategic Account Management, to lead Johnson & Johnson Innovative Medicine’s enterprise account strategy for some of the largest and most influential healthcare customers in the United States. This U.S.-based, field-oriented role requires travel to Titusville, New Jersey, for leadership meetings as needed. The position leads a national organization responsible for creating, improving, and defending product access and building strategic partnerships with Integrated Delivery Networks (IDNs), Group Purchasing Organizations (GPOs), regional commercial payers, government entities such as VA/DoD, and other complex healthcare systems. As a member of the Strategic Customer Group Leadership Team, the Vice President shapes long-term customer and portfolio strategy, leads enterprise transformation and cross-functional execution, and works with senior leaders across Commercial, Market Access, Medical Affairs, Value & Evidence, Pricing, Contracting, Strategy, Operations, Finance, Legal, Healthcare Compliance, and Policy. The role turns external customer, payer, provider, policy, and market insights into integrated strategies that support sustainable growth and improved patient access across a diverse portfolio. The successful candidate is an enterprise commercial leader with strategic agility, executive presence, customer focus, and the ability to lead through complexity and change. They build high-impact partnerships, develop diverse teams, and translate external insights and advanced technologies into business action.

Requirements

Bachelor’s degree required.
15+ years of progressive leadership experience across healthcare, pharmaceuticals, strategic account management, market access, sales, marketing, commercial strategy, or related functions, with a sustained record of business results.
Significant experience leading large, diverse customer-facing organizations and developing senior leaders, including accountability for succession, capability building, and complex talent decisions.
Deep understanding of the U.S. healthcare ecosystem and demonstrated external perspective, including providers, IDNs, GPOs, payers, reimbursement and payment models, customer economics, healthcare policy, and government or regulatory dynamics.
Demonstrated success leading complex, enterprise-scale work in highly matrixed organizations, with strategic and delivery accountability across multiple functions and stakeholders.
Proven ability to influence senior executives and external customer leaders, make disciplined trade-offs amid ambiguity, and deliver enterprise business results through strategic partnerships.

Nice To Haves

MBA or advanced degree.
Broad experience across enterprise account management, market access, commercial strategy, pricing, contracting, GTN management, portfolio strategy, or business planning.
Experience across multiple therapeutic areas, products, or markets at different lifecycle stages, including launch, growth, mature, or competitive environments.
Experience leading an enterprise transformation, new operating model, innovation initiative, or other cross-functional program with broad strategic, financial, operational, or talent impact.
Experience applying advanced analytics, digital capabilities, or AI to inform strategy, improve customer insight, and strengthen commercial execution.
Global or cross-cultural leadership experience, or accountability for an enterprise role or project with impact beyond a single business or function.
Skills listed by the employer include Account Management, Alliance Formation, Budget Management, Business Alignment, Customer Centricity, Customer Experience Management, Developing Others, Inclusive Leadership, Leadership, Negotiation, Objectives and Key Results (OKRs), Pharmaceutical Sales Marketing, Revenue Management, Sales Prospecting, Sales Trends, Strategic Sales Planning, and Strategic Thinking.

Responsibilities

Lead enterprise regional Strategic Account Management strategy and execution for Johnson & Johnson Innovative Medicine’s largest healthcare customers.
Direct organizations responsible for GPO, institutional, regional, and enterprise customer engagement.
Develop and maintain executive-level relationships with key healthcare stakeholders and customer leaders.
Shape and execute enterprise account planning, KAM360 capabilities, and customer-centric business solutions, translating customer insights into commercial, access, portfolio, and resource-allocation decisions.
Integrate Commercial, VAP, Medical Affairs, Value & Evidence, Pricing, Contracting, Finance, Legal, Healthcare Compliance, Policy, and Operations to deliver aligned enterprise customer strategies.
Anticipate and respond to changes in payer and provider systems, reimbursement, healthcare policy, customer consolidation, market dynamics, and government or regulatory priorities.
Lead business transformation and change by establishing scalable governance, operating models, performance standards, and digitally enabled ways of working, including the use of advanced analytics and AI.
Lead and develop diverse teams, strengthen succession pipelines, navigate complex talent situations, and build an inclusive, high-performing, customer-focused culture.

Benefits

Participation in the company’s consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligibility to participate in the company’s long-term incentive program.
Vacation: 120 hours per calendar year.
Sick time: 40 hours per calendar year, with stated state-specific amounts for Colorado and Washington employees.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.