Vice President, Specialty Operations

Option Care Health•Bannockburn, IL

6d•$207,235 - $345,399

About The Position

Option Care Health is seeking a transformational senior executive to lead the strategic, operational, clinical, and financial performance of its national specialty pharmacy and specialty therapeutics platform. The role provides end-to-end leadership across specialty dispensing, patient services, access and reimbursement, revenue cycle management, buy-and-bill operations, pharmacy fulfillment, clinical operations, patient onboarding, digital enablement, and operational excellence. The executive will develop and execute a multi-year operations strategy, establish scalable national operating models, and drive growth, EBITDA performance, operational consistency, productivity, patient outcomes, and service excellence. The role oversees a large, distributed organization and partners across Commercial, Clinical, Finance, Technology, Payer Strategy, Market Access, and Manufacturer Relations. The executive will also lead digital transformation and automation, operational improvement, talent development, strategic growth initiatives, and compliance, quality, and risk management.

Requirements

15 or more years of progressive leadership experience in specialty pharmacy, healthcare operations, specialty therapeutics, infusion services, or related sectors.
Significant executive leadership experience overseeing national, multi-site specialty pharmacy operations.
Extensive experience leading specialty pharmacy revenue cycle management, reimbursement, patient access, and buy-and-bill operations.
Demonstrated success managing national organizations with 1,000 or more team members across multiple geographies and functions.
Proven ability to lead enterprise transformation involving digital technologies, automation, analytics, and artificial intelligence.
Strong record of sustained growth, margin expansion, productivity improvement, and operational excellence.
Experience owning major P&L responsibility, including revenue, EBITDA, budgets, and capital planning.
Deep expertise in specialty therapeutics, including chronic, rare, orphan, oncology, immunology, neurology, and other complex disease states.
Demonstrated success implementing Lean, Six Sigma, operational excellence, and process transformation initiatives.
Bachelor's degree required; life sciences preferred.
Travel requirement of 25–40%.

Nice To Haves

Master's degree strongly preferred.
MBA, MHA, R.Ph, PharmD, or another advanced healthcare or business degree highly desirable.
Executive leadership experience within a national specialty pharmacy organization, PBM specialty platform, integrated healthcare delivery organization, specialty infusion company, or large pharmaceutical services organization.
Experience supporting limited distribution drug networks, manufacturer services programs, and specialty commercialization efforts.
Experience integrating acquisitions and scaling enterprise operations during rapid growth.
Black Belt or Master Black Belt certification preferred.

Responsibilities

Develop and execute a multi-year specialty operations strategy aligned with company growth objectives and specialty market expansion plans.
Lead national specialty pharmacy operations, including dispensing, fulfillment, patient onboarding, pharmacy services, care coordination, admissions, reimbursement support, and operational centers of excellence.
Establish scalable operating models across chronic, rare, orphan, oncology, immunology, neurology, and other specialty therapeutic areas.
Drive operational consistency, service excellence, productivity, and patient outcomes across sites and functions.
Influence organizational strategy and long-term investments as a member of the Specialty and Enterprise Leadership Team.
Own operational performance across specialty pharmacy and buy-and-bill revenue cycle functions.
Maximize reimbursement and cash collections, reduce revenue leakage, improve clean claim rates, and optimize gross-to-net performance.
Oversee patient access, benefits investigation, prior authorization, financial assistance, copay support, claims management, collections, and reimbursement operations.
Partner with Finance and Commercial leaders to drive profitable growth, margin expansion, and operating leverage.
Manage a multi-hundred-million-dollar operating budget and deliver against growth and EBITDA targets.
Provide executive oversight of dispensing operations across specialty therapeutic categories and drive patient experience, adherence, persistence, and therapy outcomes.
Ensure operational readiness for emerging specialty medications, limited distribution drugs, manufacturer programs, and innovative care models.
Lead network optimization and operational scalability to support national expansion.
Sponsor digital transformation and champion automation using AI, machine learning, predictive analytics, RPA, workflow intelligence, and patient engagement technologies.
Modernize operating models and establish real-time dashboards, predictive performance metrics, and advanced analytics.
Establish operational excellence practices using Lean, Six Sigma, process engineering, and continuous improvement.
Lead productivity, cycle-time, capacity, quality, and cost-improvement initiatives; implement performance management frameworks and KPI governance.
Ensure accountability for operational, service, quality, compliance, and financial results.
Lead and develop a large national organization and build a high-performance leadership team.
Attract, mentor, retain, and develop executive and emerging leadership talent while fostering accountability, innovation, patient focus, collaboration, and execution excellence.
Partner with the EVP Specialty Sales & Solutions on manufacturer, payer, provider, health system, and strategic growth initiatives.
Support diligence and integration for acquisitions, strategic partnerships, and new business opportunities.
Use market trends, competitive intelligence, and customer feedback to develop operational capabilities and competitive advantage.
Represent Option Care Health with manufacturers, payers, health systems, accreditation organizations, and industry associations.
Ensure compliance with federal, state, and regulatory requirements and maintain readiness for URAC, ACHC, NABP, and other applicable standards.
Oversee patient safety, pharmacy quality programs, audit readiness, and enterprise risk management.
Ensure operations meet legal, ethical, clinical, and regulatory standards.