Vice President Operations

Opry Entertainment Group & Ryman Hospitality Properties•Austin, TX

About The Position

The Vice President of Operations provides strategic vision and financial leadership for all business units within Opry Entertainment Group’s Block 21 business unit in Austin, Texas. The role is responsible for maximizing the growth and profitability of ACL Live, 3TEN, the W Hotel, retail, leased office space, residences, and parking. The VP ensures consistent operational execution and identifies ways to improve profitability through operational improvements, capital investments, and proactive asset management. The position develops long-range financial objectives, reviews financial and performance reports, and leads operating and capital planning for Block 21 businesses, including evaluating and presenting plans to the OEG Board of Directors. It also establishes performance metrics and improvement initiatives, guides entertainment and lodging leaders, and serves as the primary contact for Marriott International on financial, capital, employee, and residential HOA oversight. The VP builds relationships with community, hospitality, entertainment, and government stakeholders; partners with OEG teams on concerts, venue catering and events, sponsorships, and business growth; and recruits, hires, and develops team members. The position also identifies complementary growth opportunities in the Austin market and performs other duties as assigned. The role reports to the SVP and Chief Operating Officer of Opry Entertainment Group.

Requirements

15 or more years of progressively responsible operations leadership experience in an entertainment venue and/or hospitality business.
Keen understanding of the entertainment and hospitality industries, with strong aptitude for venue operations, asset management, and financial statements.
Advanced business acumen and revenue development skills, including significant strategic thinking capabilities.
Experience formulating, implementing, and executing business plans.
Leadership ability to build, inspire, and motivate teams to achieve targeted results.
Skill in identifying, cultivating, and developing top talent.
Demonstrated ability to collaborate across business and multifunctional teams and develop strong business relationships and partnerships.
Strong interpersonal, analytical, and decision-making skills.

Nice To Haves

Bachelor’s degree in Business with an emphasis in Entertainment, Hospitality, or Operations Management, or another related discipline.
MBA or other advanced degree.
Experience working with high-growth or developing brands, cultivating meaningful solutions, and identifying growth opportunities.
Ability to engage and motivate others, lead by example, and drive strong results.

Responsibilities

Provide strategic vision and financial leadership for all business units within the Block 21 business unit of Opry Entertainment Group.
Maximize growth and profitability across ACL Live, 3TEN, the W Hotel, retail, leased office space, residences, and parking.
Ensure business units consistently deliver strong operational execution and identify profitability strategies through operational improvements, capital investments, and proactive asset management.
Create long-range financial objectives and supporting plans to meet or exceed projected goals.
Review monthly and annual financial statements, sales and activity reports, and other performance data to assess productivity, goal achievement, and opportunities for financial improvement.
Lead annual operating and capital planning for each Block 21 business unit, including evaluating and presenting plans to the OEG Board of Directors.
Develop and maintain community, hospitality, and entertainment relationships that benefit the Block 21 development, including relationships with government agencies, promoters, lobbyists, and local and state tourism officials.
Define and implement key performance indicators and metrics, lead improvement initiatives, and promote continuous improvement, efficiency, innovation, and customer service.
Provide guidance and leadership to entertainment and lodging leaders by defining priorities and identifying improvement opportunities.
Serve as the primary contact for Marriott International on financial, capital, employee, and residential HOA oversight through required asset management practices.
Partner with OEG’s Ryman Auditorium concerts team and Artist Relations leadership to increase the annual number of concerts and overall profitability.
Work with ACL Live and W Hotel sales teams to maximize use of venue catering and event spaces.
Partner with OEG’s Business Development team to develop and execute sponsorship and growth plans.
Participate actively in recruiting, hiring, and developing team members to build and maintain bench strength for future growth.
Identify complementary growth opportunities in the Austin market to support strategic growth and improve market financial contributions.
Perform other duties as assigned.