Vice President Operations

Ryman Hospitality Properties•Austin, TX

About The Position

The Vice President of Operations – Austin provides strategic vision and financial leadership for all business units within Opry Entertainment Group’s Block 21 business unit. The role is responsible for maximizing growth and profitability across ACL Live, 3TEN, the W Hotel, retail, leased office space, residences, and parking. The VP ensures consistent operational execution and identifies ways to improve profitability through operational improvements, capital investments, and proactive asset management. The position is based in Austin, Texas, and reports to the SVP and Chief Operating Officer of Opry Entertainment Group.

Requirements

15 or more years of progressively responsible operations leadership in an entertainment venue and/or hospitality business.
Keen understanding of the entertainment and hospitality industries, with exceptional aptitude for venue operations, asset management, and financial statements.
Advanced business acumen and revenue development skills, including significant strategic thinking capabilities.
Ability to lead by example, motivate others, and drive strong results.
Experience with high-growth or developing brands, cultivating meaningful solutions, and identifying growth opportunities.
Extensive expertise in formulating, implementing, and executing business plans.
Strength in building, inspiring, and motivating teams to achieve targeted results.
Skill in identifying, cultivating, and developing top talent.
Demonstrated ability to collaborate across business and multifunctional teams and develop strong business relationships and partnerships.
Strong interpersonal, analytical, and decision-making skills.

Nice To Haves

Bachelor’s degree in Business with an emphasis in Entertainment, Hospitality, or Operations Management, or another related discipline.
MBA or other advanced degree.

Responsibilities

Create accurate, long-range financial objectives and supporting plans to meet or exceed projected goals.
Review monthly and annual financial statements, sales and activity reports, and other performance data for each business unit to measure productivity and goal achievement and identify areas for financial improvement.
Lead annual operating and capital planning for each Block 21 business unit, including critical evaluation and presentation of plans to the OEG Board of Directors.
Develop and maintain community, hospitality, and entertainment-related relationships that benefit the Block 21 development, including relationships with governmental agencies, promoters, lobbyists, and local and state tourism officials.
Define and implement key performance indicators and metrics, drive improvement initiatives, and promote continuous improvement, efficiency, innovation, and customer service.
Provide guidance and leadership to entertainment and lodging leaders by defining priorities and identifying improvement opportunities.
Serve as the primary contact for Marriott International regarding financial, capital, employee, and residential HOA oversight through required asset management practices.
Partner with OEG’s Ryman Auditorium concerts team and Artist Relations leadership to develop strategies to increase the annual number of concerts and overall profitability.
Work with the ACL Live and W Hotel sales team to maximize utilization of venue catering and event spaces.
Partner with OEG’s Business Development team to develop and execute company sponsorship and growth plans.
Participate in recruiting, hiring, and developing team members to build and maintain bench strength for future growth.
Identify complementary growth opportunities in the Austin market that support broader strategic growth and improve market financial contributions.
Perform other duties as assigned.