About The Position

As a Product Manager in JPMorganChase’s Global Supplier Services – Financial Applications group, you will help shape financial applications, lead end-to-end product innovation, and drive new product offerings through the full product life cycle. You will serve as the voice of the customer, developing scalable, resilient, and stable solutions that deliver measurable value and exceptional client experiences. Working with cross-functional teams, you will guide products from discovery and ideation through launch, iteration, and value realization. The role focuses on product strategy, customer and market discovery, roadmap and backlog management, success metrics, and product delivery. It also leads automation and AI initiatives for financial application workflows and integrations with SAP Financial Accounting and other third-party platforms. The team is part of Global Supplier Services, which manages the source-to-pay cycle and supports sourcing, third-party oversight, procurement and payment operations, supplier relationship management, and customer experience.

Requirements

  • Formal training or certification in product engineering concepts and at least 5 years of applied experience.
  • Advanced knowledge of the product development life cycle, including design thinking and data analytics.
  • Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
  • Strong analytical and problem-solving skills, including the ability to translate complex data into clear product decisions.
  • Demonstrated experience building and managing a product backlog in an agile environment.
  • Excellent communication and stakeholder management skills, with the ability to influence across teams and levels.
  • Demonstrated experience implementing automation and AI solutions in financial applications or operations.
  • Strong understanding of SAP Financial Accounting modules and integration points, or similar enterprise financial systems.
  • Proven ability to manage cross-functional teams and drive adoption of new technologies in a matrixed environment.
  • Experience translating operational needs into strategic product requirements and actionable roadmaps.
  • Ability to work independently and collaboratively, balancing leadership and individual-contributor responsibilities.

Nice To Haves

  • Prior experience working in a highly matrixed, complex organization.
  • Familiarity with financial services products, supplier services, or enterprise financial applications.
  • Experience defining and tracking product key performance indicators and communicating results to senior leadership.
  • Exposure to user research methodologies and human-centered design practices.
  • Prior experience integrating financial applications with SAP or other third-party platforms.
  • Familiarity with automation best practices and agentic approaches in financial services.
  • Experience leading product teams in a support or shared services environment.

Responsibilities

  • Develop and champion a product strategy and vision that delivers customer value and aligns with broader business objectives.
  • Lead discovery and market research to uncover customer needs and translate insights into actionable product roadmap priorities.
  • Own, maintain, and evolve a product backlog that supports the strategic roadmap and clearly articulates the value proposition.
  • Define and track product success metrics, including cost, feature delivery, risk posture, and reliability, and communicate impact.
  • Partner with engineering, design, and business stakeholders to drive alignment and seamless product delivery.
  • Guide products through the full life cycle, from ideation and requirements definition through launch, iteration, and value realization.
  • Use customer feedback and data-driven insights to improve product performance and client satisfaction.
  • Drive automation and AI initiatives to enhance financial application workflows, improve data accuracy, and optimize operational efficiency.
  • Lead integrations with SAP Financial Accounting and other third-party platforms, supporting seamless financial operations and compliance.
  • Foster agentic thinking within the product team to encourage innovative problem-solving and process improvement.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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