Vice President, Operations

PFG | Performance Good Group

About The Position

The Vice President, Operations manages all aspects of warehouse workflow and oversees the driver fleet, including recruiting, safety and compliance, training, and department management. The role counsels staff, works toward goals established by senior management, and supports corporate profitability. The position also functions as a team member within the department and organization and performs other duties as assigned. The role supervises associates and manages warehouse operations, inventory, budgeting, customer and vendor interactions, and operational procedures. It addresses operational challenges and improves strategies and processes based on knowledge of the food distribution industry.

Requirements

  • High school diploma/GED or equivalent experience.
  • 6–10 years of experience in foodservice operations or a related area, with supervisory experience.

Nice To Haves

  • Bachelor’s degree in business management, operations, or a related area.
  • 10 years of experience in foodservice operations or a related area, with supervisory or management experience.
  • Master of Business Administration (MBA) preferred professional certification.

Responsibilities

  • Supervise associates, including scheduling, training and development, counseling, performance management, and problem resolution.
  • Conduct department meetings.
  • Manage inventory dollar levels to achieve optimal cash flow and service levels.
  • Develop annual Warehouse Department budgets, monitor them monthly, and manage the department within budget guidelines.
  • Oversee quarterly organization of warehouse inventory.
  • Manage operations budget development and reporting, and monitor staff budget review and forecasting.
  • Oversee truck leasing agreements.
  • Interact with customers and vendors in a friendly, timely, and quality manner, ensuring their questions are answered accurately and promptly.
  • Establish procedures to maximize operations department efficiency and productivity.
  • Solve operational problems, analyze work-related situations, and make effective decisions in situations with minimal standardization.
  • Improve operational strategies and processes based on knowledge of the food distribution industry.
  • Perform other related duties as assigned.

Benefits

  • Competitive pay and benefits.
  • Day 1 Health & Wellness Benefits.
  • Employee Stock Purchase Plan.
  • 401(k) employer matching.
  • Education assistance.
  • Paid time off.
  • Growth opportunities.
  • Safe and inclusive working environment with a culture of rewards, recognition, and respect.
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