VICE PRESIDENT, OPERATIONS (SOUTHEAST)

AMSURG • Nashville, TN

95d • Remote

About The Position

The Vice President of Operations (VPO) builds physician partnerships, sets the Division’s growth strategy, and manages the clinical, financial, and operational performance of an assigned Division. The role oversees an approximately $300 million operational portfolio and establishes a shared vision supported by the people and processes needed to drive performance. The position is remote in the Southeast region, with Florida preferred and Tennessee or North Carolina also listed; travel averages 40–60%, with willingness to travel up to 60%.

Requirements

• Proven leadership experience with a track record of driving team success and achieving organizational objectives.
• Ability to identify and address opportunities or challenges without direct oversight.
• Excellent interpersonal skills to work cooperatively with physicians, staff, and external customers.
• Strong management skills, including the ability to oversee complex projects and manage multiple priorities.
• Excellent verbal and written communication skills, including comfort presenting to senior management, boards, community divisions, and physicians.
• Track record of taking initiative and completing projects with minimal supervision.
• Ability to manage ambiguity in a highly matrixed organization.
• Growth mindset, commitment to continuous learning and self-improvement, and ability to learn from feedback and adapt.
• Willingness to travel up to 60% of the time; average travel commitment is 40–60%.
• Bachelor’s degree and/or master’s degree in business, healthcare administration, or a relevant field, and/or equivalent work experience.
• At least 10 years of healthcare operations management experience.
• Extensive experience leading healthcare operations in a multistate integrated healthcare delivery system, including at least $100 million in direct P&L revenue experience.

Responsibilities

• Foster a people-centric, success-oriented, accountable culture; attract, recruit, retain, motivate, and lead the operations team.
• Support healthy board governance, including participation in board meetings and reporting on regulatory issues, industry updates, lobbying efforts, and relevant partner relationships.
• Inform people development, professional growth, and management approaches for the Division.
• Manage Directors of Operations (DOOs), provide strategic direction, and coach DOOs and center leaders to improve operations and provider relationships.
• Work with the Senior Vice President (SVP) to implement initiatives that improve regional partner relationships and center management.
• Communicate corporate initiatives to the Division and develop implementation plans with DOOs.
• Oversee and continuously improve quality, operational efficiency, cost management, risk management, regulatory compliance, teammate engagement and retention, provider engagement, and growth.
• Develop and execute the Division portfolio strategy and business planning and growth strategy in partnership with the SVP and business development leadership.
• Build and maintain relationships with health system joint ventures, physician partnerships, and physician practice management organizations.
• Support patient-centered care, identify regional opportunities, foster physician growth, and maintain relationships with existing partners.
• Drive organic growth and strategic initiatives, and identify initiatives to expand same-store and Division volume and revenue.
• Support acquisition due diligence and lead DOOs and center leaders in investigating and executing new opportunities.
• Represent AMSURG with key stakeholders, foster physician partnerships, advance the clinician value proposition and patient-centered care, and communicate advocacy updates to provider partners.
• Serve as an active member of the Partnership Board of Directors and influence adoption of strategic initiatives.
• Manage Division financial performance, oversee DOOs’ financial results, and support regional financial optimization.
• Maintain understanding of financial reporting and assigned DOO geographies; support quarterly forecasting and budget presentations and communications to AMSURG leadership.
• Assist the SVP with managed-care messaging throughout the Division.
• Review the Division portfolio, develop its budget, assist operations leads with center-level budgets, and manage portfolio and growth targets.
• Follow company policies, ethics requirements, compliance mandates, and required training; report suspected violations or prohibited activities in accordance with company policy.
• Lead less-senior operations leaders during crises, assess situations, coordinate AMSURG resources, develop and communicate action plans, conduct debriefs, identify root causes, and implement mitigation plans.
• Travel as required, averaging 40–60% and up to 60% of the time.

Benefits

• Paid time off: at least 20 and up to 25 days per calendar year, depending on position and accrual.
• Nine observed holidays.
• Paid family leave.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• Healthcare, dependent care, and limited healthcare FSAs.
• Transportation and parking FSAs.
• Health savings accounts (HSAs).
• Matching 401(k) plan.
• Health and welfare benefit options for employees and families.
• Recognition, training, and opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive