Personal Insurance Carrier Relations

JPMorgan Chase & Co.•Boston, MA
•$109,250 - $195,000

About The Position

As the Vice President of Personal Insurance Carrier Relations in Business Banking Insurance, you will promote the strategy and execution for building and optimizing the personal lines carrier panel, reporting to the Head of Carrier Strategy. You will build a structured carrier relationship model and decision framework that balances growth, risk, product breadth, and service quality while improving revenue structures. The role calls for an experienced insurance professional with deep personal lines insurance agency experience and knowledge of multiple carrier appetites and compensation terms. Travel is expected at approximately 20% to carrier partner sites, industry events, and internal leadership meetings, with peaks during carrier onboarding and major negotiations. Chase is a leading financial services firm helping households and small businesses achieve their financial goals through a broad range of financial products. Its mission is to create engaged, lifelong relationships and put customers at the heart of everything it does. The company offers a competitive total rewards package, with base salary determined by role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity. Benefits and programs vary by eligibility and include health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching. Chase is an equal opportunity employer and provides reasonable accommodations for religious practices and beliefs, as well as mental health or physical disability needs.

Requirements

  • Minimum 5 years of personal lines P&C agency experience.
  • Proven track record building and managing carrier relationships, including executive-level negotiation and commercial structuring.
  • Strong understanding of personal lines products such as auto, homeowners, renters, and umbrella, and of carrier operating models, including underwriting appetite, pricing dynamics, and distribution economics.
  • Familiarity with carrier connectivity models and operational integration concepts, such as data exchange and quoting/binding workflows.
  • Excellent organizational, written, and verbal communication skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Bachelor’s degree in Business, Finance, Risk Management, or a related field.
  • Industry designation such as CIC (Certified Insurance Counselor), CPCU, CISR, or AAI.
  • Proficiency with at least one major agency management system.

Responsibilities

  • Own the end-to-end strategy for the personal lines carrier panel, defining coverage needs by product, geography, customer segment, and underwriting appetite, and recommending which carriers to add, expand, or retire.
  • Lead initial carrier engagement through partnership launch, including executive relationship development, pitch positioning, and negotiation of commercial and operational terms.
  • Develop a repeatable carrier onboarding playbook covering implementation milestones, training, technology and data exchange requirements, and launch governance.
  • Establish monthly or quarterly carrier performance governance with shared scorecards and executive business reviews focused on placement performance, conversion, customer experience, retention, and operational service levels.
  • Own the design, negotiation, and continuous improvement of revenue structures paid by carriers, including base commissions and other compensation.
  • Inform the overall placement strategy for personal lines insurance across the agency.
  • Provide thought leadership and agility across agency formation activities, including participation in ad hoc initiatives.
  • Travel approximately 20% to carrier partner sites, industry events, and internal leadership meetings, with peaks during carrier onboarding and major negotiations.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity may be available in eligible roles.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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