Carrier Relations Specialist

Conterra Ultra Broadband • Longview, TX

2d

About The Position

Conterra Networks is seeking a Carrier Relations Specialist to support its nationwide fiber network business. The position may be based in Charlotte, North Carolina, or Longview, Texas. The role develops and maintains relationships with third-party providers, supports pricing and procurement of off-net telecommunications services, coordinates last-mile order fulfillment, and helps expand and optimize network coverage.

Requirements

• Bachelor’s degree in Business, Finance, Engineering, or related experience.
• Three to five years of experience in telecom cost analysis, carrier relations, pricing, or procurement.
• Strong knowledge of telecommunications products and services, including Ethernet, IP, wavelengths, and dark fiber.
• Excellent written and verbal negotiation and communication skills.
• Ability to communicate effectively and influence internal resources and external stakeholders at all experience levels.
• Ability to analyze and define problems, prioritize workflow, multitask, meet deadlines, and remain flexible.
• Ability to consider project dependencies and complexities and find creative ways to solve potential problems.

Responsibilities

• Develop and maintain strong relationships with third-party providers, fostering trust and collaboration.
• Maintain contracts, rate cards, building lists, network maps, escalation lists, and other vendor information.
• Assist with negotiating rates, terms, conditions, and service-level agreements with third-party providers to ensure compliance with policy and objectives.
• Review and respond to internal quote requests and provide competitive pricing for off-net services.
• Review incoming orders and prepare them for submission by confirming the services to be ordered, the term, and expected third-party cost.
• Coordinate fulfillment of last-mile provider orders and meet timelines for telecommunications services.
• Research and evaluate new off-net opportunities and providers to expand network coverage and capabilities.
• Track and report on the performance and quality of last-mile services.
• Maintain off-net inventory and contribute to optimization activities.
• Complete ad hoc projects and requests as needed.

Benefits

• Premium health benefits, including medical, dental, vision, and flexible spending.
• Flexible and generous paid time off schedule.
• Paid holiday schedule.
• 401K program.
• Work/life balance.

What This Job Offers

• Job Type: Full-time