Vice President of Operations, Restoration

Associa•Minneapolis, MN

26d

About The Position

The Vice President of Operations will lead Lincoln Hancock Restoration’s departments in material procurement, national vendor partnership compliance, subcontractors, and warranty. The role requires an extensive background in construction, disaster recovery, and emergency response, and approximately 60% travel. Extensive travel may be required during hurricane season and active catastrophe events, including travel on short notice. The position also has on-call responsibilities, and overtime may be required. The role oversees operations personnel, subcontractor relationships and compliance, warranty claims, purchasing, permitting and licensing coordination, equipment rentals, national vendor relationships, project documentation and status in Procore, and the operations department’s P&L and resource allocation. The Vice President coordinates with construction, project directors, project managers, estimating, finance, and other departments. Work is conducted in a typical year-round outdoor environment with exposure to weather and physical activity on job sites.

Requirements

Disaster recovery construction experience.
8–10 years of directly related construction, restoration, reconstruction, or disaster recovery experience, including field operations experience.
Experience with project take-offs and in-depth knowledge of construction materials.
Knowledge of remodel, reconstruction, and restoration projects, including documentation, safety requirements, reporting, and regulatory compliance.
Knowledge of OSHA worksite and personal safety requirements.
Proficiency in Microsoft Office, including Word and Excel.
Ability to communicate effectively with internal and external customers and clients.
Professional communication, interpersonal, customer service, written, and verbal skills.
Ability to interpret and execute verbal and written instructions.
Strong time management, prioritization, and organizational skills.
Self-motivated, proactive, detail-oriented, and able to work as a team player.
Ability to wear required safety gear on job sites.
Ability to safely operate, climb, and perform work on ladders at heights of 1–2 stories (24–28 feet).
Ability to operate a smartphone and email for day-to-day operations, communications, and expense reporting.
Ability to operate a vehicle and travel between locations, including approximately 60% travel and short-notice travel for disaster recovery and emergency response.
Ability to lift and carry up to 20 pounds frequently and perform physical activities including sitting, standing, bending, pulling, pushing, grasping, twisting, reaching, walking, stooping, kneeling, and climbing.
Ability to use hands and fingers to input data into information systems and communicate effectively to gather and provide operational information.
May be required to provide basic tools, such as a power drill, power saw, screwdrivers, level, and hammer.

Nice To Haves

Knowledge of state and local governmental safety requirements.
Knowledge of Procore.

Responsibilities

Manage a team of support personnel.
Manage warranty claims.
Address subcontractor corrections, including escalations and removal from a site, in accordance with contractual agreements.
Find and identify subcontractors in all markets.
Vet subcontractors in collaboration with other departments.
Manage risk related to subcontractor verification.
Oversee subcontractor agreements and change orders through operations.
Manage centralized purchasing, including HO-6 packages in collaboration with the Project Manager to keep purchases within budget, and coordinate with Finance on establishing a Work Order System.
Collaborate with Construction on permitting for specific jobs, including emergency permits where required.
Manage county, state, and federal licensing agreements.
Open and close projects in Procore and maintain project documentation in Procore.
Coordinate with Construction, Project Directors, and Estimating.
Coordinate equipment rentals.
Manage program and vendor rebates.
Manage national vendor relationships.
Own the operations department P&L and allocate resources.
Become a proficient Procore Superuser.
Participate in the on-call rotation.